On this page
01. What is in the bundle02. Sizes to quote03. How we install it04. Day-one checklist05. Extras worth offering06. Available now at Qyvea07. Get a quote08. FAQ
Quick answer
A mall customer care desk queue system bundle is a short list of parts that work together. Quote it by size, install it in a day and train the owner before you leave.
Real products, live prices, in stock now
See the actual productsLive prices from the Qyvea store
Shop all mall customer care desk queue equipment →Key takeaways
- Ticket dispenser
- Counter keypads
- Display screen
- Pagers
01What is in the bundle
A good bundle means the owner buys one thing, not twelve. This is the list we use for mall customer care desks.
| Item | Why a mall customer care desk needs it |
|---|---|
| Ticket dispenser | Returns, enquiries, lost property |
| Counter keypads | Staff call the next customer |
| Display screen | Numbers and counters |
| Pagers | Customers shop while they wait |
| Feedback terminal | Service rating |
| Reports | Demand by hour |
02Sizes to quote
| Size | What to put in the quote |
|---|---|
| Small mall | Pagers and a ticket dispenser |
| Large mall | Dispenser, keypads, screen, feedback |
| Mall group | Shared reports |
03How we install it
- 01Visit and measureWe look at the desk, the walkway and the seating and plan where the kiosk and screen sit without blocking walkways.
- 02Choose the sizePick the small, medium or large bundle that matches the site, and add extras only where they earn their place.
- 03Cable, power and fitEquipment placed, cable run, UPS fitted so the queue system survives a power cut.
- 04Set up and testProducts, prices or ticket lines entered, then a full test with a real customer and a real receipt or ticket.
- 05Train and hand overThe owner and staff run it themselves before we leave, and keep a one-page cheat sheet.
04Day-one checklist
- Lines named
- Keypads linked
- Pagers counted
- Screen tested
- First report
05Extras worth offering
Offer these after the main bundle is agreed. Each one solves a problem the owner already has.
- Feedback terminals
- Digital signage with promotions
- Second desk set
- Lost property tickets
06Available now at Qyvea
These are real products from the Qyvea store with live prices. Delivery is across Kenya, free in Nairobi on orders over KES 5,000.
Mall customer care desk queue equipment in stock nowLive prices from the Qyvea store
Shop all mall customer care desk queue equipment →07Get a quote
When to call a professionalTell us the size of the business and we will quote the full bundle, supplied, delivered and installed if you want it. Call 0113 301 244 or WhatsApp us.
08Frequently asked questions
Can customers shop while waiting?
Yes, with pagers.
Can we see peak hours?
Yes. We set this up with you during installation, and your staff can change it later.
Can it record complaints?
With a feedback terminal.
Can it work for a few desks?
Yes. It is part of a standard setup, and we show your team how to use it before we leave.
