Shopping Guides · Guide

Lunch Breaks and Shift Handovers

The queue should not break when the staff do.

What do your customers think while they wait?

Read on: it takes a few minutes and could save you a lot more than that.

In this guide you will see:
  • A counter shows 'closed' on the screen
  • New staff log in in seconds
  • Nobody loses their number
By Qyvea LimitedPublished 2026-10-19Updated 2026-10-192 min read
On this page01. The short version02. Four things to know03. Before and after04. In stock now05. Get a free survey06. FAQ
Lunch Breaks and Shift Handovers: illustration
Quick answer

The queue should not break when the staff do. A queue system calls every customer in order.

Real products, live prices, in stock now
See the actual productsLive prices from the Qyvea store
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Key takeaways

  • A counter shows 'closed' on the screen
  • New staff log in in seconds
  • Nobody loses their number
  • Hours worked per counter

01The short version

Break ~ pause the counterHandover ~ new staff log inCustomers ~ see the pauseResume ~ no lost tickets
Lunch Breaks and Shift Handovers

02Four things to know

PauseA counter shows 'closed' on the screen
LoginNew staff log in in seconds
TicketsNobody loses their number
ReportHours worked per counter

03Before and after

Before

Counter vanishes at lunch
Customers confused
Tickets lost

After

Pause and resume
Customers informed
Tickets kept
A service counter with a queue system

04In stock now

Queue system equipment in stock nowLive prices from the Qyvea store
Shop all queue system equipment →

05Get a free survey

When to call a professionalTell us about your site. We survey for free, quote in writing, then supply, install, configure and train. See the price guide. Call 0113 301 244 or WhatsApp us.

06Frequently asked questions

Can we schedule breaks?

Yes. Staff pause when they leave.

Do customers see closed counters?

Yes, on the screen.

What happens in a power cut?

A small UPS keeps the kiosk and screen running. We plan backup on the survey.

Why customers choose Qyvea

Genuine brandsManufacturer warranty on what we sell, so you are not gambling on the box.
One team, start to finishThe people who advise you also install and support it.
Fast answersWhatsApp replies usually within 30 minutes, and delivery within 24 hours in Nairobi.
Easy to buyPay by M-Pesa, bank transfer or card. Free delivery in Nairobi on orders over KES 5,000.
Risk taken off you7-day returns and exchanges on products, and a workmanship warranty on installations.
Customers say soRated 4.6/5 from 57 Google reviews.

Your next step takes one minute: send us a photo of the place on WhatsApp and we will tell you what it needs.

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