On this page
01. What to look for before you buy02. Where these figures come from03. Best prices in stock today04. Why buy from Qyvea05. FAQ
Test the wall socket with another device, reseat the charger at both ends, check the charger's light and cable for damage and inspect the charging port for dust or bent pins. Try a known-good charger of the correct voltage and watts. If it still will not charge, the battery or the port needs service.
Key takeaways
- Test the socket and cable.
- Use the correct wattage charger.
- Check the port for dust or damage.
- Battery or port faults need service.
01What to look for before you buy
- Plug another device into the same socket
- Reseat the charger and inspect the cable for kinks
- Check the charger light and the laptop's charging icon
- Look into the port for dust or bent pins
- Use only a charger with the correct voltage and watts
- If it still fails, get the battery or port tested
02Where these figures come from
Figures are indicative and change often; confirm with a written quote. Sources checked October 2026: Laptops Direct: how to speed up a laptop; Lexar: how to make your laptop run faster.
03Best prices in stock today
Prices update live from the Qyvea store. Tap any product to see full specs, stock and delivery options, or ask us on WhatsApp for a recommendation.
04Why buy from Qyvea
Why Kenyans buy from Qyvea
- Genuine branded products sold with the manufacturer's warranty (typically 6–24 months, varies by product)
- 7-day returns and exchanges; damaged or wrong item? Report it within 48 hours for a free replacement or full refund
- Pay with M-Pesa, bank transfer or card; refunds go back the same way
- Free delivery in Nairobi on orders over KES 5,000, and delivery across Kenya
- Delivered to your door, dispatched once payment is confirmed, rated 4.6/5 from 57 Google reviews (bought from us? leave a review)
- Talk to a person on WhatsApp 0113 301 244, usually within 30 minutes
Full details: return & refund policy.
05Frequently asked questions
Is a cheap charger safe?
Poor chargers can damage batteries; use a compatible, quality unit.
How do I know the right charger?
Match the voltage and watts on the original label.
