On this page
01. What to look for before you buy02. Best prices in stock today03. Why buy from Qyvea04. FAQ
Read the label on your old charger or the laptop: it shows output voltage (V) and current (A) or power (W). The new charger must match the voltage exactly, provide at least the same watts and have the same plug type. USB-C laptops use USB-C chargers that must support the right power. A poor-quality charger can overheat or damage the laptop, so buy from a seller who states the model and guarantee.
Key takeaways
- Match voltage exactly; watts at least as high.
- Same plug type and size.
- USB-C chargers must deliver the right power.
- Avoid very cheap, unlabelled chargers.
01What to look for before you buy
| Check | Rule |
|---|---|
| Voltage (V) | Must match exactly |
| Current/power (A or W) | Same or higher |
| Plug type | Same shape, size and pin |
| USB-C | Must support the laptop's power level |
02Best prices in stock today
Prices update live from the Qyvea store. Tap any product to see full specs, stock and delivery options, or ask us on WhatsApp for a recommendation.
03Why buy from Qyvea
Why Kenyans buy from Qyvea
- Genuine branded products sold with the manufacturer's warranty (typically 6–24 months, varies by product)
- 7-day returns and exchanges; damaged or wrong item? Report it within 48 hours for a free replacement or full refund
- Pay with M-Pesa, bank transfer or card; refunds go back the same way
- Free delivery in Nairobi on orders over KES 5,000, and delivery across Kenya
- Delivered to your door, dispatched once payment is confirmed, rated 4.6/5 from 57 Google reviews (bought from us? leave a review)
- Talk to a person on WhatsApp 0113 301 244, usually within 30 minutes
Full details: return & refund policy.
04Frequently asked questions
Can I use a higher-watt charger?
Usually yes if the voltage and plug match; the laptop only draws what it needs. A lower-watt charger can overheat.
Why does my laptop say 'plugged in, not charging'?
It can be a weak charger, a worn battery or a faulty port. See our battery guide.
Can I charge a laptop with a power bank?
Only a power bank that supports your laptop's USB-C power; check the specifications.
Original or compatible?
Original chargers are safest; good compatible ones work, but quality varies.
