Shopping Guides · Guide

Feedback After Service: Four Buttons

One tap tells you what the line cannot.

A crowded counter makes your best staff look like your worst.

Read on: it takes a few minutes and could save you a lot more than that.

In this guide you will see:
  • Happy, ok, unhappy, very unhappy
  • Which counter earned it
  • Daily and weekly scores
By Qyvea LimitedPublished 2026-10-19Updated 2026-10-192 min read
On this page01. The short version02. Four things to know03. Before and after04. In stock now05. Get a free survey06. FAQ
Feedback After Service: Four Buttons: illustration
Quick answer

One tap tells you what the line cannot. A queue system calls every customer in order.

Real products, live prices, in stock now
See the actual productsLive prices from the Qyvea store
Shop all queue system equipment →

Key takeaways

  • Happy, ok, unhappy, very unhappy
  • Which counter earned it
  • Daily and weekly scores
  • Praise and train

01The short version

Served ~ the customer finishesTap ~ one of four facesData ~ sent to reportsAction ~ coach and thank
Feedback After Service: Four Buttons

02Four things to know

TapHappy, ok, unhappy, very unhappy
CounterWhich counter earned it
TrendDaily and weekly scores
CoachPraise and train

03Before and after

Before

No feedback
Complaints in the manager's inbox
Surprises

After

A button at the exit
Honest ratings
Better service
A quiet waiting room

04In stock now

Queue system equipment in stock nowLive prices from the Qyvea store
Shop all queue system equipment →

05Get a free survey

When to call a professionalTell us about your site. We survey for free, quote in writing, then supply, install, configure and train. See the price guide. Call 0113 301 244 or WhatsApp us.

06Frequently asked questions

Is it intrusive?

A single tap takes a second.

Can staff see their scores?

That is up to you.

Do you deliver outside Nairobi?

Yes. We deliver countrywide and survey Nairobi and the surrounding counties for free.

Why customers choose Qyvea

Genuine brandsManufacturer warranty on what we sell, so you are not gambling on the box.
One team, start to finishThe people who advise you also install and support it.
Fast answersWhatsApp replies usually within 30 minutes, and delivery within 24 hours in Nairobi.
Easy to buyPay by M-Pesa, bank transfer or card. Free delivery in Nairobi on orders over KES 5,000.
Risk taken off you7-day returns and exchanges on products, and a workmanship warranty on installations.
Customers say soRated 4.6/5 from 57 Google reviews.

Your next step takes one minute: send us a photo of the place on WhatsApp and we will tell you what it needs.

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