On this page
01. Why it matters02. What to check before you buy03. Available now at Qyvea04. How to put it to a client05. Get a quote06. FAQ
A keypad at each counter lets staff call the next ticket, recall, skip or transfer, and the screen and voice follow.
Key takeaways
- One press calls the next customer.
- Recall and skip handle no-shows.
- Transfer sends a customer to another counter.
- Every action is recorded.
01Why it matters
Without a keypad, queue systems are just ticket printers. The keypad is what makes staff part of the flow.
- One press calls the next customer.
- Recall and skip handle no-shows.
- Transfer sends a customer to another counter.
- Every action is recorded.
02What to check before you buy
| Check | Why it matters |
|---|---|
| Keys | Call, recall, skip, transfer |
| Connection | Wired or wireless to the system |
| Display | Shows the number being served |
| Durability | Heavy daily use |
03Available now at Qyvea
These are real products from the Qyvea store with live prices. Delivery is across Kenya, free in Nairobi on orders over KES 5,000.
04How to put it to a client
Pitch to banks and offices with many counters. Count counters first and quote a keypad for each.
05Get a quote
06Frequently asked questions
Do staff need training?
A short session is enough.
Can keypads be wireless?
Some can; check the model.
What if a customer does not come?
Use recall and skip.
