On this page
01. What is in the bundle02. Sizes to quote03. How we install it04. Day-one checklist05. Extras worth offering06. Available now at Qyvea07. Get a quote08. FAQ
A service centre queue system bundle is a short list of parts that work together. Quote it by size, install it in a day and train the owner before you leave.
Key takeaways
- Ticket dispenser
- Counter keypads
- Display
- Pagers
01What is in the bundle
A good bundle means the owner buys one thing, not twelve. This is the list we use for car showrooms and service centres.
| Item | Why a service centre needs it |
|---|---|
| Ticket dispenser | Service, pick-up, sales |
| Counter keypads | Advisers call |
| Display | Numbers |
| Pagers | Wait anywhere |
| Feedback | Rating |
| Reports | Waiting time |
02Sizes to quote
| Size | What to put in the quote |
|---|---|
| Small service bay | Pagers |
| Showroom | Dispenser, keypads, screen |
| Dealer group | Shared reports |
03How we install it
- 01Visit and measureWe look at the service reception, the lounge and the showroom and plan the kiosk and screen.
- 02Choose the sizePick the small, medium or large bundle that matches the site, and add extras only where they earn their place.
- 03Cable, power and fitEquipment placed, cable run, UPS fitted so the queue system survives a power cut.
- 04Set up and testProducts, prices or ticket lines entered, then a full test with a real customer and a real receipt or ticket.
- 05Train and hand overThe owner and staff run it themselves before we leave, and keep a one-page cheat sheet.
04Day-one checklist
- Lines named
- Keypads linked
- Pagers counted
- Screen tested
- First report
05Extras worth offering
Offer these after the main bundle is agreed. Each one solves a problem the owner already has.
- Feedback buttons
- Digital signage with offers
- Second pager set
- Display in the lounge
06Available now at Qyvea
These are real products from the Qyvea store with live prices. Delivery is across Kenya, free in Nairobi on orders over KES 5,000.
07Get a quote
08Frequently asked questions
Can customers wait outside?
With pagers. Each pager vibrates when it is the customer's turn and works within range of the base station, so test the range from your furthest seat.
Can we separate sales and service?
Yes. It is part of a standard setup, and we show your team how to use it before we leave.
Can we get reports?
Yes. It is part of a standard setup, and we show your team how to use it before we leave.
Can it fit a small lounge?
Yes. We set this up with you during installation, and your staff can change it later.
