Alarm Systems · Troubleshooting

Burglar Alarm Not Working or Won't Turn Off

Silence the siren safely, then find out why: false alarms, beeping, faults and arming problems.

A fault you work around is a fault that gets worse.

Read on: it takes a few minutes and could save you a lot more than that.

In this guide you will see:
  • Disarm with code, fob or app to silence it.
  • Beeping often means a low battery or a fault.
  • False alarms: sensor placement, pets, open windows.
By Qyvea LimitedPublished 2026-10-03Updated 2026-10-032 min read
On this page01. Symptom guide02. Get it fixed03. FAQ
Outdoor siren
Quick answer

To silence a sounding alarm, disarm it with your code, fob or app; the siren stops and the panel keeps the event log. Most faults are low sensor or panel batteries, a door contact out of line, a motion sensor seeing pets, curtains or sunlight, a tamper switch, or lost communication after a power cut.

Real products, live prices, in stock now
See the actual productsLive prices from the Qyvea store
Shop all alarm products →

Key takeaways

  • Disarm with code, fob or app to silence it.
  • Beeping often means a low battery or a fault.
  • False alarms: sensor placement, pets, open windows.
  • Tamper alarms: a cover or siren box opened.
  • Check the event log to see which zone triggered.

01Symptom guide

SymptomLikely cause
Won't armA door or window still open, or a zone fault
BeepingLow battery, power loss or communication fault
False alarmsPets, curtains, heaters, sunlight on a PIR; loose door contact
Tamper alarmSensor or siren cover opened
No phone alertsWi-Fi or GSM lost, app notifications off

02Get it fixed

When to call a professionalQyvea services and upgrades AX Pro, Risco, Texecom and Secolink alarms. Call 0113 301 244 or WhatsApp us.

03Frequently asked questions

How do I turn off my house alarm?

Disarm it with your user code, key fob or the app. If it keeps going off, check the event log for the zone causing it.

Why does my alarm keep beeping?

Usually a low battery in the panel or a sensor, or a communication fault after a power cut.

Why customers choose Qyvea

Genuine brandsManufacturer warranty on what we sell, so you are not gambling on the box.
One team, start to finishThe people who advise you also install and support it.
Fast answersWhatsApp replies usually within 30 minutes, and delivery within 24 hours in Nairobi.
Easy to buyPay by M-Pesa, bank transfer or card. Free delivery in Nairobi on orders over KES 5,000.
Risk taken off you7-day returns and exchanges on products, and a workmanship warranty on installations.
Customers say soRated 4.6/5 from 57 Google reviews.

Your next step takes one minute: send us a photo of the place on WhatsApp and we will tell you what it needs.

Related articles

Alarm Systems · Technology Explained
How Burglar Alarms Work
From the sensor to your phone: what happens when an intruder trips the alarm.
2 min readREAD FULL ARTICLE →
Alarm Systems · Buying Guide
Best Burglar Alarm in Kenya: Comparing the Systems We Supply
Hikvision AX Pro, Risco, Texecom, Secolink and GSM smart alarms side by side.
2 min readREAD FULL ARTICLE →
Alarm Systems · Technology Explained
Types of Burglar and Intruder Alarms
Wired, wireless, GSM and smart alarms compared for homes and businesses.
2 min readREAD FULL ARTICLE →
← PreviousBurglar Alarm Installation: What Happens Step by StepNext →Burglar Alarm With Phone App and GSM Alerts

Still experiencing the problem?

Qyvea can inspect and diagnose the system on site.

Chat with us — 30 min response