
An airport escort meets you on arrival at JKIA, helps you through to the vehicle and travels with you to your hotel, office or home on a planned route. The key is advance planning: flight details, who is meeting you, where you are going and how you want to be contacted when you land.
Key takeaways
- Share flight number and arrival time in advance.
- Agree the meeting point and how you will recognise the escort.
- The route and vehicle are planned before you land.
- Flight delays are tracked.
01How it works
- 01Send your detailsFlight number, names, number of people and luggage.
- 02Confirm the planMeeting point, vehicle, destination, contact numbers.
- 03Meeting on arrivalThe escort tracks the flight and is waiting.
- 04Planned transferA route chosen for the time of day.
- 05Handover at the doorChecked and confirmed on arrival.
02Good to know
- Evening and night arrivals need extra planning
- Families with children and elderly relatives can be assisted with luggage
- Return trips to the airport can be arranged too
See our full private escort services and the page for escorts for diaspora owners.
03Frequently asked questions
Can you track a delayed flight?
Yes. Give us the flight number so the pick-up time moves with the flight.
Can you take us straight to Karen, Runda or Kitengela?
Yes. Tell us the destination and we plan the route.

