On this page
01. What to look for before you buy02. Where these figures come from03. Best prices in stock today04. Why buy from Qyvea05. FAQ
Safaricom's published route is to SMS the word 'Fibre' to 400 and wait for a call from the team, who check coverage and arrange installation. Reported installation fees and plan speeds have changed over time, so confirm the price, speed and any discounts before agreeing. Ask where the router will be placed and whether you can add your own mesh or access points.
Key takeaways
- SMS 'Fibre' to 400 and wait for a call.
- Confirm coverage, price and speed.
- Ask about installation fees.
- Plan router placement.
01What to look for before you buy
- 01RequestSMS 'Fibre' to 400.
- 02Confirm coverageAt your exact address.
- 03Check the planSpeed and price in writing.
- 04Plan router placementCentral and high.
- 05Add backup powerUPS for router and fibre box.
02Where these figures come from
Figures are indicative and change often; confirm with a written quote. Sources checked October 2026: Kenyans.co.ke: Safaricom home fibre packages and prices; TechCabal: Safaricom increases home fibre speeds.
03Best prices in stock today
Prices update live from the Qyvea store. Tap any product to see full specs, stock and delivery options, or ask us on WhatsApp for a recommendation.
04Why buy from Qyvea
Why Kenyans buy from Qyvea
- Genuine branded products sold with the manufacturer's warranty (typically 6–24 months, varies by product)
- 7-day returns and exchanges; damaged or wrong item? Report it within 48 hours for a free replacement or full refund
- Pay with M-Pesa, bank transfer or card; refunds go back the same way
- Free delivery in Nairobi on orders over KES 5,000, and delivery across Kenya
- Delivered to your door, dispatched once payment is confirmed, rated 4.6/5 from 57 Google reviews (bought from us? leave a review)
- Talk to a person on WhatsApp 0113 301 244, usually within 30 minutes
Full details: return & refund policy.
05Frequently asked questions
How much does installation cost?
A 2022 report listed KES 3,000, but fees change, so ask Safaricom.
Can I use my own router?
Often yes behind the provider's equipment; ask about the options.
