On this page
01. What to look for before you buy02. Best prices in stock today03. Why buy from Qyvea04. FAQ
Quick answer
If the microwave lights and spins but food stays cold, check that the door closes fully, the power level and timer are set correctly and try a cup of water for two minutes. A microwave contains a high-voltage capacitor even when unplugged, so do not open it. Failed magnetron, diode or capacitor needs a technician or replacement.
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See the actual productsLive prices from the Qyvea store
Shop all microwaves →Key takeaways
- Check the door, power level and timer.
- Test with a cup of water.
- Never open a microwave.
- Internal part faults: technician or replace.
01What to look for before you buy
- Make sure the door closes and latches
- Check the power level setting
- Heat a cup of water for two minutes to test
- Try another socket
- Do not open the case: high-voltage parts remain live
02Best prices in stock today
Today's deals on microwavesLive prices from the Qyvea store
Shop all microwaves →Microwaves and ovensLive prices from the Qyvea store
Shop all microwaves →MicrowavesLive prices from the Qyvea store
Shop all microwaves →Prices update live from the Qyvea store. Tap any product to see full specs, stock and delivery options, or ask us on WhatsApp for a recommendation.
03Why buy from Qyvea
Why Kenyans buy from Qyvea
- Genuine branded products sold with the manufacturer's warranty (typically 6–24 months, varies by product)
- 7-day returns and exchanges; damaged or wrong item? Report it within 48 hours for a free replacement or full refund
- Pay with M-Pesa, bank transfer or card; refunds go back the same way
- Free delivery in Nairobi on orders over KES 5,000, and delivery across Kenya
- Delivered to your door, dispatched once payment is confirmed, rated 4.6/5 from 57 Google reviews (bought from us? leave a review)
- Talk to a person on WhatsApp 0113 301 244, usually within 30 minutes
Full details: return & refund policy.
04Frequently asked questions
Is it worth repairing?
Often a new microwave costs about the same as a repair; get a quote.
Is sparking dangerous?
Stop using it; remove metal or damaged parts and have it checked.
