On this page
01. What to look for before you buy02. Best prices in stock today03. Why buy from Qyvea04. FAQ
Dead keys come from dirt, a spill, a loose ribbon cable or a failing keyboard. Restart, update drivers and try an external keyboard to find out whether the problem is software or hardware. If the built-in keyboard is at fault, a replacement for your exact laptop model is a routine repair, and a spill is a sign to clean the board inside too.
Key takeaways
- Restart and try an external keyboard first.
- Spills need cleaning, not just a new keyboard.
- Match the replacement to your exact model.
- Layout (ISO/ANSI, backlight) must match.
01What to look for before you buy
- 01RestartA restart clears many software glitches.
- 02Test externallyPlug in a USB keyboard; if it works, the built-in one is faulty.
- 03Clean lightlySwitch off, turn the laptop over and gently remove dust.
- 04After a spillSwitch off at once and have it cleaned; liquid damages the board.
- 05Pick the replacementMatch the model, layout and backlight.
- 06Fit itMany keyboards are easy; some need the laptop opened.
02Best prices in stock today
Prices update live from the Qyvea store. Tap any product to see full specs, stock and delivery options, or ask us on WhatsApp for a recommendation.
03Why buy from Qyvea
Why Kenyans buy from Qyvea
- Genuine branded products sold with the manufacturer's warranty (typically 6–24 months, varies by product)
- 7-day returns and exchanges; damaged or wrong item? Report it within 48 hours for a free replacement or full refund
- Pay with M-Pesa, bank transfer or card; refunds go back the same way
- Free delivery in Nairobi on orders over KES 5,000, and delivery across Kenya
- Delivered to your door, dispatched once payment is confirmed, rated 4.6/5 from 57 Google reviews (bought from us? leave a review)
- Talk to a person on WhatsApp 0113 301 244, usually within 30 minutes
Full details: return & refund policy.
04Frequently asked questions
Can I just use a USB keyboard?
Yes as a stopgap, and it works well at a desk.
Why do some keys stick?
Dust or spilled drinks. Light cleaning may help; a replacement fixes persistent faults.
Will any keyboard fit?
No. Match the exact laptop model, layout and backlight.
Is it expensive?
Prices vary by model; see the live stock below.
