On this page
01. What to look for before you buy02. Best prices in stock today03. Why buy from Qyvea04. FAQ
Confirm that the delivery is expected and ask the courier to show ID or the order details through the gate or a video doorbell. Accept parcels at the gate, do not let unknown people inside, and ask them to call the sender if in doubt.
Key takeaways
- Confirm that you expect a delivery.
- Use the gate or a video doorbell.
- Do not let strangers inside.
- Ask for ID or order details.
01What to look for before you buy
- Check the order or ask the sender to confirm
- Speak through the gate, intercom or video doorbell
- Take parcels at the gate, not indoors
- Do not give your full address or schedule to strangers
- Tell children never to accept packages alone
02Best prices in stock today
Prices update live from the Qyvea store. Tap any product to see full specs, stock and delivery options, or ask us on WhatsApp for a recommendation.
03Why buy from Qyvea
Why Kenyans buy from Qyvea
- Genuine branded products sold with the manufacturer's warranty (typically 6–24 months, varies by product)
- 7-day returns and exchanges; damaged or wrong item? Report it within 48 hours for a free replacement or full refund
- Pay with M-Pesa, bank transfer or card; refunds go back the same way
- Free delivery in Nairobi on orders over KES 5,000, and delivery across Kenya
- Delivered to your door, dispatched once payment is confirmed, rated 4.6/5 from 57 Google reviews (bought from us? leave a review)
- Talk to a person on WhatsApp 0113 301 244, usually within 30 minutes
Full details: return & refund policy.
04Frequently asked questions
What if someone claims to be from the county or a utility?
Ask for ID and verify with the company on a number you find yourself.
Can I leave a note at the gate?
Yes, instructions at the gate reduce door-to-door contact.

