Personal Safety · Guide

Deliveries and Unknown Visitors: Staying Safe at the Door

Verify the delivery before you open, use the gate or a video doorbell and never let strangers in: safe handling of couriers and visitors.

Most safety plans fail on the night they are needed, because nobody practised them.

Read on: it takes a few minutes and could save you a lot more than that.

In this guide you will see:
  • Confirm that you expect a delivery.
  • Use the gate or a video doorbell.
  • Do not let strangers inside.
By Qyvea LimitedPublished 2026-10-07Updated 2026-10-072 min read
On this page01. What to look for before you buy02. Best prices in stock today03. Why buy from Qyvea04. FAQ
Deliveries and Unknown Visitors: Staying Safe at the Door
Quick answer

Confirm that the delivery is expected and ask the courier to show ID or the order details through the gate or a video doorbell. Accept parcels at the gate, do not let unknown people inside, and ask them to call the sender if in doubt.

Real products, live prices, in stock now
See the actual productsLive prices from the Qyvea store
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Key takeaways

  • Confirm that you expect a delivery.
  • Use the gate or a video doorbell.
  • Do not let strangers inside.
  • Ask for ID or order details.

01What to look for before you buy

  • Check the order or ask the sender to confirm
  • Speak through the gate, intercom or video doorbell
  • Take parcels at the gate, not indoors
  • Do not give your full address or schedule to strangers
  • Tell children never to accept packages alone

02Best prices in stock today

Today's deals on video doorbellsLive prices from the Qyvea store
Shop all video doorbells →
Video doorbellsLive prices from the Qyvea store
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Intercoms and door viewersLive prices from the Qyvea store
Shop all intercoms and door viewers →

Prices update live from the Qyvea store. Tap any product to see full specs, stock and delivery options, or ask us on WhatsApp for a recommendation.

03Why buy from Qyvea

Why Kenyans buy from Qyvea

  • Genuine branded products sold with the manufacturer's warranty (typically 6–24 months, varies by product)
  • 7-day returns and exchanges; damaged or wrong item? Report it within 48 hours for a free replacement or full refund
  • Pay with M-Pesa, bank transfer or card; refunds go back the same way
  • Free delivery in Nairobi on orders over KES 5,000, and delivery across Kenya
  • Delivered to your door, dispatched once payment is confirmed, rated 4.6/5 from 57 Google reviews (bought from us? leave a review)
  • Talk to a person on WhatsApp 0113 301 244, usually within 30 minutes

Full details: return & refund policy.

04Frequently asked questions

What if someone claims to be from the county or a utility?

Ask for ID and verify with the company on a number you find yourself.

Can I leave a note at the gate?

Yes, instructions at the gate reduce door-to-door contact.

Why customers choose Qyvea

Genuine brandsManufacturer warranty on what we sell, so you are not gambling on the box.
One team, start to finishThe people who advise you also install and support it.
Fast answersWhatsApp replies usually within 30 minutes, and delivery within 24 hours in Nairobi.
Easy to buyPay by M-Pesa, bank transfer or card. Free delivery in Nairobi on orders over KES 5,000.
Risk taken off you7-day returns and exchanges on products, and a workmanship warranty on installations.
Customers say soRated 4.6/5 from 57 Google reviews.

Your next step takes one minute: send us a photo of the place on WhatsApp and we will tell you what it needs.

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