On this page
01. What to look for before you buy02. Best prices in stock today03. Why buy from Qyvea04. FAQ
Quick answer
Make sure the basket is fully seated, the timer and temperature are set, the plug is firmly in and the socket works. White smoke is usually grease or oil burning off the heater or the bottom, so clean the basket and interior and avoid overfilling. A smell of burning plastic or no heat at all after these checks needs replacement or service.
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See the actual productsLive prices from the Qyvea store
Shop all air fryers →Key takeaways
- Basket fully seated.
- Clean grease to stop smoke.
- Do not overfill.
- Burning smell or no heat: stop using it.
01What to look for before you buy
- Seat the basket fully and set the timer and temperature
- Check the plug and try another socket
- Clean the basket, tray and heater area after use
- Do not overfill or use excess oil
- Stop using it if it smells of burnt plastic
02Best prices in stock today
Today's deals on air fryersLive prices from the Qyvea store
Shop all air fryers →Air fryersLive prices from the Qyvea store
Shop all air fryers →Air fryer accessoriesLive prices from the Qyvea store
Shop all air fryer accessories →Prices update live from the Qyvea store. Tap any product to see full specs, stock and delivery options, or ask us on WhatsApp for a recommendation.
03Why buy from Qyvea
Why Kenyans buy from Qyvea
- Genuine branded products sold with the manufacturer's warranty (typically 6–24 months, varies by product)
- 7-day returns and exchanges; damaged or wrong item? Report it within 48 hours for a free replacement or full refund
- Pay with M-Pesa, bank transfer or card; refunds go back the same way
- Free delivery in Nairobi on orders over KES 5,000, and delivery across Kenya
- Delivered to your door, dispatched once payment is confirmed, rated 4.6/5 from 57 Google reviews (bought from us? leave a review)
- Talk to a person on WhatsApp 0113 301 244, usually within 30 minutes
Full details: return & refund policy.
04Frequently asked questions
Why does it smoke on first use?
Protective coatings burn off; run an empty cycle in a ventilated space.
Can I wash the basket?
Most baskets are washable; follow your manual.
