--- title: "ZKBio Time.Net Licence and Activation Problems | Qyvea" url: https://qyvea.co.ke/zkbio-time-net-licence-activation-issue description: "Software asks for a licence, trial expired or device limit reached? How to check licence terms, why cracks are risky and where to get a legitimate licence in Kenya." updated: 2026-10-20 --- > Markdown copy of https://qyvea.co.ke/zkbio-time-net-licence-activation-issue for AI assistants. Prices and stock change; check the live page. 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Here is the safe way out. [Shop ZKTeco K40 terminals →](https://qyvea.co.ke/products/zkteco-k40-fingerprint-time-attendance-terminal-67)[Get help on WhatsApp](https://wa.me/254113301244?text=Hi%20Qyvea%2C%20I%20read%20your%20guide%3A%20ZKBio%20Time.Net%20Licence%20and%20Activation%20Problems.%20I%20need%20help%20with%20my%20ZKTeco%20K40%20Pro.) Quick answer Check what your licence covers (devices, users, features), contact your supplier for a valid licence or upgrade, and avoid cracks, which risk malware and data loss. **Buy your ZKTeco K40 from Qyvea**: Supplied and installed across Kenya. Delivered within 24 hours once payment is confirmed. [Shop ZKTeco K40 terminals →](https://qyvea.co.ke/products/zkteco-k40-fingerprint-time-attendance-terminal-67)[All attendance terminals](https://qyvea.co.ke/products?cat=biometrics&search=attendance)[Ask Qyvea on WhatsApp](https://wa.me/254113301244?text=Hi%20Qyvea%2C%20I%20read%20your%20guide%3A%20ZKBio%20Time.Net%20Licence%20and%20Activation%20Problems.%20I%20need%20help%20with%20a%20ZKTeco%20K40%20Pro.%20Please%20quote%20me.) ## Key takeaways - Licences limit devices or features. - Ask the supplier who sold the terminal. - Avoid cracks. - Keep the licence file safe. ## What licence limits exist - Number of devices or terminals. - Number of employees. - Feature modules such as cloud or access control. - Trial period. **Figure 1.** The installer licence screen. Accept it to continue. ## What to do 1. Open About or Licence in the software and note the details. 2. Contact the supplier who sold the terminal with the serial or order details. 3. Ask whether you need an upgrade for more devices. 4. Apply the licence they send. ## Why not a crack Cracked copies can contain malware, break communication, stop updates and expose payroll data. The cost of one breach is far higher than a licence. ## Keep records Store the licence file and invoice. If the PC dies, you will need them. See [backup](https://qyvea.co.ke/zkbio-time-net-database-backup-restore). ## Qyvea help If you bought from us, message us and we will check the licence status. ## A typical scenario A company's trial limited them to a few devices. Their dealer supplied a proper licence for five terminals and the problem ended. A cracked copy tried earlier had caused repeated crashes. *Illustrative example based on common cases, not a named customer.* ## Common mistakes - Using cracks. - Losing licence files. - Buying without asking about limits. - Not noting the device count. - Ignoring renewal dates. ## Quick checklist 1. Check licence details 2. Contact the supplier 3. Apply the licence 4. Back up the file 5. Record limits 6. Plan growth ## Frequently asked questions Is the software free with the terminal? Often the basic Windows software comes with the terminal; extra features or devices may need licences. Ask your supplier. Can I move the licence to a new PC? Usually yes; ask the supplier. What if I lost the licence file? Contact the supplier with proof of purchase. Is a free trial available? Ask your dealer. This guide is part of our [ZKTeco K40 and ZKBio Time.Net series](https://qyvea.co.ke/zkteco-k40-zkbio-time-net-guides-kenya). For the full start-to-finish walkthrough with screenshots, read [How to Configure a ZKTeco K40 Pro with ZKBio Time.Net](https://qyvea.co.ke/how-to-configure-zkteco-k40-pro-zkbio-time-net). ZKTeco and ZKBio are trademarks of ZKTeco Inc. Menu names on the K40 Pro and in the software vary slightly by firmware and software version; where yours differ, look for the nearest match. Qyvea is a ZKTeco reseller and installer in Kenya. **Want us to do this for you?**: We supply, install, configure the software, enrol your staff and train your HR team. [Shop ZKTeco K40 terminals →](https://qyvea.co.ke/products/zkteco-k40-fingerprint-time-attendance-terminal-67)[All attendance terminals](https://qyvea.co.ke/products?cat=biometrics&search=attendance)[Ask Qyvea on WhatsApp](https://wa.me/254113301244?text=Hi%20Qyvea%2C%20I%20read%20your%20guide%3A%20ZKBio%20Time.Net%20Licence%20and%20Activation%20Problems.%20I%20need%20help%20with%20a%20ZKTeco%20K40%20Pro.%20Please%20quote%20me.) ## Why customers choose Qyvea **Genuine brands**: Manufacturer warranty on what we sell, so you are not gambling on the box. **One team, start to finish**: The people who advise you also install and support it. **Fast answers**: WhatsApp replies usually within 30 minutes, and delivery within 24 hours in Nairobi. **Easy to buy**: Pay by M-Pesa, bank transfer or card. Free delivery in Nairobi on orders over KES 5,000. **Risk taken off you**: 7-day returns and exchanges on products, and a workmanship warranty on installations. **Customers say so**: Rated 4.6/5 from 57 Google reviews. **Your next step takes one minute:** send us a photo of the place on WhatsApp and we will tell you what it needs. ## Related articles [Biometrics & Attendance · Troubleshooting ZKBio Time.Net: Forgot the Software Login Password Recover access to the software without losing your attendance data. 2 min read**READ FULL ARTICLE →**](https://qyvea.co.ke/zkbio-time-net-forgot-login-password)[Biometrics & Attendance · Troubleshooting ZKBio Time.Net: 'Connect to Terminal Failed'. 8 Fixes That Work Work through eight checks in order and get the K40 Pro talking to the software again. 2 min read**READ FULL ARTICLE →**](https://qyvea.co.ke/zkbio-time-net-connect-to-terminal-failed)[Biometrics & Attendance · Guide ZKBio Time.Net: Set Up Departments and Areas Departments organise people; areas organise devices and sites. Set both first. 2 min read**READ FULL ARTICLE →**](https://qyvea.co.ke/zkbio-time-net-departments-and-areas) ### Related guides [All ZKTeco K40 and ZKBio guides](https://qyvea.co.ke/zkteco-k40-zkbio-time-net-guides-kenya)[Configure a K40 Pro with ZKBio Time.Net](https://qyvea.co.ke/how-to-configure-zkteco-k40-pro-zkbio-time-net)[Use ZKTeco attendance software](https://qyvea.co.ke/how-to-use-zkteco-attendance-software) ### Related products [ZKTeco K40 terminal](https://qyvea.co.ke/products/zkteco-k40-fingerprint-time-attendance-terminal-67)[ZKTeco K40 price in Kenya](https://qyvea.co.ke/zkteco-k40-price-in-kenya)[ZKTeco attendance machines](https://qyvea.co.ke/zkteco-attendance-machine-price-in-kenya) ### Related services [Biometrics & attendance](https://qyvea.co.ke/biometrics)[Biometric attendance systems](https://qyvea.co.ke/biometric-attendance-systems-kenya) [← Previous**ZKBio Time.Net .NET Framework Error: Install and Fix**](https://qyvea.co.ke/zkbio-time-net-dotnet-framework-error)[Next →**: ZKTeco K40 Pro Memory Full: Clear Records Safely**](https://qyvea.co.ke/zkteco-k40-pro-memory-full) ## Need this system installed? Talk to Qyvea. We design, install and maintain it. Chat with us — 30 min response --- **Qyvea Limited** · Westlands, Nairobi, Kenya (delivery only, no walk-in pickup) · serving all 47 counties Phone/WhatsApp: [+254 113 301 244](https://wa.me/254113301244) · Email: info@qyvea.co.ke · Shop: [qyvea.co.ke/products](https://qyvea.co.ke/products) · Facts: [qyvea.co.ke/qyvea-facts](https://qyvea.co.ke/qyvea-facts)