---
title: "Time Attendance for Insurance Companies in Kenya | Qyvea"
url: https://qyvea.co.ke/time-attendance-system-for-insurance-companies-and-brokers-kenya
description: "Fingerprint time attendance for insurance companies in Kenya: shifts, terminal position, ZKBio Time.Net setup and payroll reports."
updated: 2026-10-20
---

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Biometrics & Attendance · Industry guide

# Time Attendance System for Insurance Companies and Brokers in Kenya: Setup Guide

Customers expect an open desk at opening time, and claims staff are measured on response times.

[Shop ZKTeco K40 terminals →](https://qyvea.co.ke/products/zkteco-k40-fingerprint-time-attendance-terminal-67)[Get help on WhatsApp](https://wa.me/254113301244?text=Hi%20Qyvea%2C%20I%20read%20your%20guide%3A%20Time%20Attendance%20System%20for%20Insurance%20Companies%20and%20Brokers%20in%20Kenya%3A%20Setup%20Guide.%20I%20need%20help%20with%20a%20time%20attendance%20system%20for%20my%20insurance%20companies%20and%20brokers.)

Quick answer

A time attendance system for insurance companies and brokers is a fingerprint terminal at the staff entrance, ZKBio Time.Net on a PC, and timetables that match how your people really work. Staff scan in and out, and the software calculates late, early and overtime hours for payroll.

**Get a ZKTeco attendance terminal for your business**: Supplied and installed across Kenya. Delivered within 24 hours once payment is confirmed.

[Shop ZKTeco K40 terminals →](https://qyvea.co.ke/products/zkteco-k40-fingerprint-time-attendance-terminal-67)[All attendance terminals](https://qyvea.co.ke/products?cat=biometrics&search=attendance)[Ask Qyvea on WhatsApp](https://wa.me/254113301244?text=Hi%20Qyvea%2C%20I%20read%20your%20guide%3A%20Time%20Attendance%20System%20for%20Insurance%20Companies%20and%20Brokers%20in%20Kenya%3A%20Setup%20Guide.%20I%20need%20help%20with%20a%20ZKTeco%20K40%20Pro.%20Please%20quote%20me.)

## Key takeaways

- Match the timetable to the real shift pattern.
- Put the terminal where everyone passes.
- Enrol every worker, including casuals.
- Check the first week's report before paying from it.

## Why insurance companies and brokers need a time attendance record

Customers expect an open desk at opening time, and claims staff are measured on response times.

- Branch hours must be covered even when staff are on leave
- Agents come in and out for field visits
- HR cannot confirm exact attendance across branches

A paper register or a verbal "I was here" cannot settle these. A fingerprint terminal records when each person actually arrives and leaves, and the software turns that into a report payroll can use.

## How attendance works at insurance companies and brokers

Insurance branches run office hours with a small team at each branch. Claims and underwriting staff are at their desks, while agents may visit clients and return. Head office and branches need one consistent attendance record.

## Where to put the terminal

Put a terminal at each branch staff entrance or reception, and one at head office. Keep the terminal inside the secure area rather than at the public counter.

Count how many people arrive at the same time. If a queue forms at shift change, add a second terminal instead of asking staff to wait. See [where to install a ZKTeco K40 Pro](https://qyvea.co.ke/zkteco-k40-pro-where-to-install) and [how many employees one terminal can handle](https://qyvea.co.ke/zkteco-k40-pro-how-many-employees).

## Setting it up in ZKBio Time.Net

This is the order we follow when we set up a system for insurance companies and brokers. Each step has its own guide with screenshots.

1. Install the software, then [add the terminal over TCP/IP](https://qyvea.co.ke/zkbio-time-net-add-device-tcp-ip).
2. Create departments or areas that match how you are organised ([departments and areas](https://qyvea.co.ke/zkbio-time-net-departments-and-areas)).
3. Add staff one by one or [import them from Excel](https://qyvea.co.ke/zkbio-time-net-import-employees-excel), then [enrol their fingerprints](https://qyvea.co.ke/zkteco-k40-pro-enroll-fingerprint).
4. Create one department per branch, and set normal office hours with a lunch break.
5. Press Calculate and check the first day's report before you trust the numbers ([Calculate attendance](https://qyvea.co.ke/zkbio-time-net-calculate-attendance)).

## Reports you will actually use

HR reviews late and absence totals per branch each month, and branch managers see their own daily list.

They all come from the standard reports: [daily report](https://qyvea.co.ke/zkbio-time-net-daily-attendance-report), [late and early report](https://qyvea.co.ke/zkbio-time-net-late-early-report), and [export to Excel](https://qyvea.co.ke/zkbio-time-net-export-report-to-excel) for payroll.

## Supply and installation by Qyvea

Qyvea Limited supplies ZKTeco attendance terminals, installs them, configures the software, enrols your staff and trains whoever runs payroll. We work in Nairobi and deliver countrywide. See [ZKTeco K40 price in Kenya](https://qyvea.co.ke/zkteco-k40-price-in-kenya) or [message us on WhatsApp](https://wa.me/254113301244) for a quote.

## Related guide

A wider guide for this sector: [Biometric attendance for banks and branches](https://qyvea.co.ke/biometric-attendance-system-for-banks-kenya).

## A typical scenario

An insurance broker with three branches had each manager emailing HR a spreadsheet at month end, all in different formats. After terminals went in, HR opened one report covering every branch and the monthly emails stopped.

*Illustrative example based on common cases, not a named customer.*

## Common mistakes

- Forgetting to put the head office on the same system.
- Treating field agents as absent when they are on client visits.
- Different timetables per branch with no written rule.

## Quick checklist

1. Count staff and entrances before you buy.
2. Write the working hours down as timetables.
3. Enrol everyone, including casual and part-time staff.
4. Run a one-week trial and compare it with your old register.
5. Name one person who owns the reports.

## Frequently asked questions

How do we handle agents who visit clients?

Agents punch at the branch when they start or end the day. Field days are recorded with leave or manual entries.

Is the data safe?

Yes. The database is on your own PC or server. Back it up regularly.

This guide is part of our [ZKTeco K40 and ZKBio Time.Net series](https://qyvea.co.ke/zkteco-k40-zkbio-time-net-guides-kenya). For the full start-to-finish walkthrough with screenshots, read [How to Configure a ZKTeco K40 Pro with ZKBio Time.Net](https://qyvea.co.ke/how-to-configure-zkteco-k40-pro-zkbio-time-net).

ZKTeco and ZKBio are trademarks of ZKTeco Inc. Menu names on the K40 Pro and in the software vary slightly by firmware and software version; where yours differ, look for the nearest match. Qyvea is a ZKTeco reseller and installer in Kenya.

**Want us to do this for you?**: We supply, install, configure the software, enrol your staff and train your HR team.

[Shop ZKTeco K40 terminals →](https://qyvea.co.ke/products/zkteco-k40-fingerprint-time-attendance-terminal-67)[All attendance terminals](https://qyvea.co.ke/products?cat=biometrics&search=attendance)[Ask Qyvea on WhatsApp](https://wa.me/254113301244?text=Hi%20Qyvea%2C%20I%20read%20your%20guide%3A%20Time%20Attendance%20System%20for%20Insurance%20Companies%20and%20Brokers%20in%20Kenya%3A%20Setup%20Guide.%20I%20need%20help%20with%20a%20ZKTeco%20K40%20Pro.%20Please%20quote%20me.)

## Why customers choose Qyvea

**Genuine brands**: Manufacturer warranty on what we sell, so you are not gambling on the box.

**One team, start to finish**: The people who advise you also install and support it.

**Fast answers**: WhatsApp replies usually within 30 minutes, and delivery within 24 hours in Nairobi.

**Easy to buy**: Pay by M-Pesa, bank transfer or card. Free delivery in Nairobi on orders over KES 5,000.

**Risk taken off you**: 7-day returns and exchanges on products, and a workmanship warranty on installations.

**Customers say so**: Rated 4.6/5 from 57 Google reviews.

**Your next step takes one minute:** send us a photo of the place on WhatsApp and we will tell you what it needs.

## Related articles

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Time Attendance System for Ministries, Parastatals and State Corporations in Kenya: Setup Guide

Public offices handle large staff numbers across floors and regional offices, and need a record that supports performance contracts.

3 min read**READ FULL ARTICLE →**](https://qyvea.co.ke/time-attendance-system-for-ministries-parastatals-and-state-corporations-kenya)[Biometrics & Attendance · Guide

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3 min read**READ FULL ARTICLE →**](https://qyvea.co.ke/time-attendance-system-for-tvet-colleges-and-training-institutes-kenya)[Biometrics & Attendance · Guide

Attendance System for Casual Workers in Kenya

Daily-paid workers deserve an exact record, and so does the employer who pays them.

2 min read**READ FULL ARTICLE →**](https://qyvea.co.ke/attendance-system-for-casual-workers-kenya)

### Related guides

[All ZKTeco K40 and ZKBio guides](https://qyvea.co.ke/zkteco-k40-zkbio-time-net-guides-kenya)[Configure a K40 Pro with ZKBio Time.Net](https://qyvea.co.ke/how-to-configure-zkteco-k40-pro-zkbio-time-net)[Use ZKTeco attendance software](https://qyvea.co.ke/how-to-use-zkteco-attendance-software)

### Related products

[ZKTeco K40 terminal](https://qyvea.co.ke/products/zkteco-k40-fingerprint-time-attendance-terminal-67)[ZKTeco K40 price in Kenya](https://qyvea.co.ke/zkteco-k40-price-in-kenya)[ZKTeco attendance machines](https://qyvea.co.ke/zkteco-attendance-machine-price-in-kenya)

### Related services

[Biometrics & attendance](https://qyvea.co.ke/biometrics)[Biometric attendance systems](https://qyvea.co.ke/biometric-attendance-systems-kenya)

[← Previous**Time Attendance System for Courier and Bus Companies in Kenya: Setup Guide**](https://qyvea.co.ke/time-attendance-system-for-courier-and-bus-companies-kenya)[Next →**: Time Attendance System for Ministries, Parastatals and State Corporations in Kenya: Setup Guide**](https://qyvea.co.ke/time-attendance-system-for-ministries-parastatals-and-state-corporations-kenya)

## Need this system installed?

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