--- title: "Maintenance Contract for Supermarkets & Retail Chains in Kenya | CCTV, Fire, Power & IT | Qyvea" url: https://qyvea.co.ke/maintenance-contract-for-supermarkets-retail-chains-kenya description: "Preventive maintenance contracts for supermarkets and retail chains in Kenya: CCTV & recorders, Network & Wi-Fi, UPS & backup power, Electrical, Fire alarm and more. Scheduled visits, signed reports, priority response. Free site assessment." updated: 2026-10-09 --- > Markdown copy of https://qyvea.co.ke/maintenance-contract-for-supermarkets-retail-chains-kenya for AI assistants. Prices and stock change; check the live page. Maintenance contracts for supermarkets and retail chains # Stop Shrinkage, Keep Tills Running, Protect Every Store Cameras on tills and stores, a POS network that stays up, and backup power that carries you through outages. One contract covers all your stores, with a report per branch. The short version One scheduled maintenance contract for supermarkets and retail chains: CCTV & recorders, Network & Wi-Fi, UPS & backup power, Electrical, Fire alarm, PA & sound, Access control and Solar & inverters, checked on a fixed schedule, with a signed report after every visit and priority help when something breaks. ## What goes wrong when nobody checks - Till and stockroom cameras out of focus or recording nothing when shrinkage is investigated - POS and network drops at peak hours - Fridges and freezers lost to voltage surges after outages - Fire alarms and emergency PA unchecked in crowded stores Most of these failures give no warning. A scheduled check finds them before an incident, an auditor or an insurer does. ## Why supermarkets and retail chains choose Qyvea **Shrinkage**: Till, entrance and store cameras checked for clear evidence **Uptime**: POS network and power protected **Every branch**: Same standard and report everywhere **One contract**: Every system, every site, one invoice **Any installer**: We take over systems others installed **Countrywide**: Scheduled routes across Kenya ## Systems we maintain for supermarkets and retail chains [**CCTV & recorders**: Recording, retention, image quality, hard drives, remote view](https://qyvea.co.ke/cctv-maintenance-kenya)[**Network & Wi-Fi**: Switches, access points, cabling, firmware, failover](https://qyvea.co.ke/network-maintenance-kenya)[**UPS & backup power**: Battery tests, runtime, transfer, load](https://qyvea.co.ke/ups-maintenance-kenya)[**Electrical**: Distribution boards, earthing, surge protection, loads](https://qyvea.co.ke/electrical-maintenance-contract-kenya)[**Fire alarm**: Detectors, call points, sounders, panel batteries, test records](https://qyvea.co.ke/fire-alarm-maintenance-kenya)[**PA & sound**: Amplifiers, zones, speakers, evacuation messages](https://qyvea.co.ke/pa-system-maintenance-kenya)[**Access control**: Readers, locks, controllers, exit buttons, backup batteries](https://qyvea.co.ke/access-control-maintenance-kenya)[**Solar & inverters**: Panels, strings, inverter logs, battery health](https://qyvea.co.ke/solar-backup-system-maintenance-kenya) ## What every visit includes - Inspect and test every device on the asset list - Clean cameras, detectors and sensors - Check recording, retention and time sync on every recorder - Test backup batteries, UPS and inverter changeover - Check firmware and passwords; apply safe updates - Test alarms, call points, gate safety beams and door locks - Fix minor faults on the spot - Written, photo-backed service report with recommendations ## Choose your plan Quarterly ### Essential - 4 scheduled visits a year - Core checks on every system - Service report after each visit - Priority fault booking [Get an Essential quote](#quote) Monthly or bi-monthly ### Business - Up to 12 visits a year - Full checklist plus remote health checks - Agreed response times - Quarterly summary for management [Get a Business quote](#quote) Custom, multi-site ### Enterprise - Every branch on one contract - Named account manager - Asset register and fault history - Spares plan and upgrade roadmap [Get an Enterprise quote](#quote) Every contract is priced after a free site assessment, by number of sites, systems and devices. No surprise call-out fees for covered visits. ## Built for procurement, audits and tenders - Itemised scope and asset register for every site - Signed service report and photos after each visit - Fault log with dates, cause and fix - Fixed visit schedule agreed in writing - Response times written into the contract - One invoice for all systems and sites - KRA-compliant invoices, M-Pesa or bank payment - Documents ready for audits, insurers and tenders ## Get a free site assessment Tell us about your sites. We visit, list every system and device, and send a written maintenance proposal. ## Common problems we fix for supermarkets and retail chains [CCTV Image Blurry, Foggy or Washed Out? Causes and Fixes](https://qyvea.co.ke/cctv-blurry-foggy-image-kenya)[KPLC Voltage Fluctuations Damaging Your Appliances? How to Protect Them](https://qyvea.co.ke/voltage-fluctuation-damaging-appliances-kenya)[Office Internet Slow When Everyone Is Online? Fix the Network, Not Just the Package](https://qyvea.co.ke/office-internet-slow-many-users-kenya) ## Frequently asked questions Can you work outside trading hours? Yes, early mornings, late evenings or Sundays by arrangement. Do you protect fridges and freezers? We check surge protection, stabilisers and backup circuits so cold-chain equipment survives outages. How much does a maintenance contract cost? It depends on the number of sites, systems and devices, and how often we visit. We quote after a free site assessment, so you pay for what you actually have. Do you maintain systems installed by other companies? Yes. We start with an audit, list what works and what doesn't, then maintain it to one standard. What happens if something breaks between visits? Contract clients get priority booking, with response times agreed in writing. Repairs covered by the contract are done without call-out fees. Do you work outside Nairobi? Yes. We serve sites across Kenya on scheduled routes. ## Other sectors we maintain [Hospitals & Clinics](https://qyvea.co.ke/maintenance-contract-for-hospitals-clinics-kenya)[Banks, SACCOs & Microfinance](https://qyvea.co.ke/maintenance-contract-for-banks-saccos-microfinance-kenya)[Petrol Stations](https://qyvea.co.ke/maintenance-contract-for-petrol-stations-kenya)[Shopping Malls](https://qyvea.co.ke/maintenance-contract-for-shopping-malls-kenya)[Logistics & Transport Yards](https://qyvea.co.ke/maintenance-contract-for-logistics-transport-yards-kenya)[Flower Farms & Agribusiness](https://qyvea.co.ke/maintenance-contract-for-flower-farms-agribusiness-kenya)[NGOs, Embassies & International Organisations](https://qyvea.co.ke/maintenance-contract-for-ngos-embassies-international-organisations-kenya)[Server Rooms & Data Centres](https://qyvea.co.ke/maintenance-contract-for-server-rooms-data-centres-kenya)[Churches, Mosques & Places of Worship](https://qyvea.co.ke/maintenance-contract-for-churches-mosques-places-of-worship-kenya)[Restaurants & Fast-Food Chains](https://qyvea.co.ke/maintenance-contract-for-restaurants-fast-food-chains-kenya)[Pharmacies & Chemist Chains](https://qyvea.co.ke/maintenance-contract-for-pharmacies-kenya)[Universities & Colleges](https://qyvea.co.ke/maintenance-contract-for-universities-colleges-kenya)[County & Government Offices](https://qyvea.co.ke/maintenance-contract-for-county-government-offices-kenya)[Commercial Buildings & Property Managers](https://qyvea.co.ke/maintenance-contract-for-commercial-buildings-property-managers-kenya)[Factories & Manufacturing](https://qyvea.co.ke/maintenance-contract-for-factories-manufacturing-kenya)[Corporate Offices](https://qyvea.co.ke/maintenance-contract-for-corporate-offices-kenya)[Schools](https://qyvea.co.ke/maintenance-contract-for-schools-kenya)[Hotels, Lodges & Resorts](https://qyvea.co.ke/maintenance-contract-for-hotels-lodges-resorts-kenya)[Gated Estates](https://qyvea.co.ke/maintenance-contract-for-gated-estates-kenya)[Apartments & Residential Blocks](https://qyvea.co.ke/maintenance-contract-for-apartments-residential-blocks-kenya)[Warehouses & Distribution Centres](https://qyvea.co.ke/maintenance-contract-for-warehouses-distribution-centres-kenya)[Construction Sites](https://qyvea.co.ke/maintenance-contract-for-construction-sites-kenya)[Multi-Branch Businesses](https://qyvea.co.ke/maintenance-contract-for-multi-branch-businesses-kenya) ## Maintenance by service [IT Support Contracts](https://qyvea.co.ke/it-support-contract-kenya)[UPS Maintenance](https://qyvea.co.ke/ups-maintenance-kenya)[PA System Maintenance](https://qyvea.co.ke/pa-system-maintenance-kenya)[BMS Maintenance](https://qyvea.co.ke/bms-maintenance-kenya)[Electrical Maintenance](https://qyvea.co.ke/electrical-maintenance-contract-kenya)[Annual Maintenance Contracts (AMC)](https://qyvea.co.ke/annual-maintenance-contract-kenya) Chat with us — 30 min response --- **Qyvea Limited** · Westlands, Nairobi, Kenya (delivery only, no walk-in pickup) · serving all 47 counties Phone/WhatsApp: [+254 113 301 244](https://wa.me/254113301244) · Email: info@qyvea.co.ke · Shop: [qyvea.co.ke/products](https://qyvea.co.ke/products) · Facts: [qyvea.co.ke/qyvea-facts](https://qyvea.co.ke/qyvea-facts)