---
title: "Maintenance Contract for Shopping Malls in Kenya | CCTV, Fire, Power & IT | Qyvea"
url: https://qyvea.co.ke/maintenance-contract-for-shopping-malls-kenya
description: "Preventive maintenance contracts for shopping malls in Kenya: CCTV & recorders, Access control, Gates & barriers, Fire alarm, PA & sound and more. Scheduled visits, signed reports, priority response. Free site assessment."
updated: 2026-10-09
---

> Markdown copy of https://qyvea.co.ke/maintenance-contract-for-shopping-malls-kenya for AI assistants. Prices and stock change; check the live page.

Maintenance contracts for shopping malls

# Hundreds of Cameras, Thousands of Visitors, Zero Surprises

Malls depend on large CCTV, access, fire and PA systems working together. We maintain them on a fixed schedule and give management a clear asset register and fault history.

The short version

One scheduled maintenance contract for shopping malls: CCTV & recorders, Access control, Gates & barriers, Fire alarm, PA & sound, Network & Wi-Fi, Building management (BMS) and Electrical, checked on a fixed schedule, with a signed report after every visit and priority help when something breaks.

## What goes wrong when nobody checks

- Dozens of cameras offline without anyone noticing in the control room
- Car park barriers and ANPR failing at peak times
- Evacuation PA and fire alarms not tested together
- Network faults between tenants and the control room

Most of these failures give no warning. A scheduled check finds them before an incident, an auditor or an insurer does.

## Why shopping malls choose Qyvea

**Scale**: Asset register for every camera and device

**Control room**: Live view, recording and alarms checked together

**Public safety**: Fire and evacuation PA tested

**One contract**: Every system, every site, one invoice

**Any installer**: We take over systems others installed

**Countrywide**: Scheduled routes across Kenya

## Systems we maintain for shopping malls

[**CCTV & recorders**: Recording, retention, image quality, hard drives, remote view](https://qyvea.co.ke/cctv-maintenance-kenya)[**Access control**: Readers, locks, controllers, exit buttons, backup batteries](https://qyvea.co.ke/access-control-maintenance-kenya)[**Gates & barriers**: Motors, racks, safety beams, batteries, remotes](https://qyvea.co.ke/automatic-gate-maintenance-kenya)[**Fire alarm**: Detectors, call points, sounders, panel batteries, test records](https://qyvea.co.ke/fire-alarm-maintenance-kenya)[**PA & sound**: Amplifiers, zones, speakers, evacuation messages](https://qyvea.co.ke/pa-system-maintenance-kenya)[**Network & Wi-Fi**: Switches, access points, cabling, firmware, failover](https://qyvea.co.ke/network-maintenance-kenya)[**Building management (BMS)**: Controllers, sensors, schedules, alarms](https://qyvea.co.ke/bms-maintenance-kenya)[**Electrical**: Distribution boards, earthing, surge protection, loads](https://qyvea.co.ke/electrical-maintenance-contract-kenya)

## What every visit includes

- Inspect and test every device on the asset list
- Clean cameras, detectors and sensors
- Check recording, retention and time sync on every recorder
- Test backup batteries, UPS and inverter changeover
- Check firmware and passwords; apply safe updates
- Test alarms, call points, gate safety beams and door locks
- Fix minor faults on the spot
- Written, photo-backed service report with recommendations

## Choose your plan

Quarterly

### Essential

- 4 scheduled visits a year
- Core checks on every system
- Service report after each visit
- Priority fault booking

[Get an Essential quote](#quote)

Monthly or bi-monthly

### Business

- Up to 12 visits a year
- Full checklist plus remote health checks
- Agreed response times
- Quarterly summary for management

[Get a Business quote](#quote)

Custom, multi-site

### Enterprise

- Every branch on one contract
- Named account manager
- Asset register and fault history
- Spares plan and upgrade roadmap

[Get an Enterprise quote](#quote)

Every contract is priced after a free site assessment, by number of sites, systems and devices. No surprise call-out fees for covered visits.

## Built for procurement, audits and tenders

- Itemised scope and asset register for every site
- Signed service report and photos after each visit
- Fault log with dates, cause and fix
- Fixed visit schedule agreed in writing
- Response times written into the contract
- One invoice for all systems and sites
- KRA-compliant invoices, M-Pesa or bank payment
- Documents ready for audits, insurers and tenders

## Get a free site assessment

Tell us about your sites. We visit, list every system and device, and send a written maintenance proposal.

## Common problems we fix for shopping malls

[CCTV Showing 'Video Loss' or 'No Signal'? Fix It Channel by Channel](https://qyvea.co.ke/cctv-video-loss-dvr-kenya)[Fire Alarm Keeps Going Off? Stop False Alarms Without Disabling Safety](https://qyvea.co.ke/fire-alarm-false-alarms-kenya)[Car Park Barrier Not Working? Causes and Fixes](https://qyvea.co.ke/car-park-barrier-not-working-kenya)

## Frequently asked questions

Can you maintain systems another company installed?

Yes. We start with an audit and build an asset register before the first scheduled visit.

Do you cover car park barriers?

Yes, barriers, ANPR cameras and ticketing hardware.

How much does a maintenance contract cost?

It depends on the number of sites, systems and devices, and how often we visit. We quote after a free site assessment, so you pay for what you actually have.

Do you maintain systems installed by other companies?

Yes. We start with an audit, list what works and what doesn't, then maintain it to one standard.

What happens if something breaks between visits?

Contract clients get priority booking, with response times agreed in writing. Repairs covered by the contract are done without call-out fees.

Do you work outside Nairobi?

Yes. We serve sites across Kenya on scheduled routes.

## Other sectors we maintain

[Hospitals & Clinics](https://qyvea.co.ke/maintenance-contract-for-hospitals-clinics-kenya)[Banks, SACCOs & Microfinance](https://qyvea.co.ke/maintenance-contract-for-banks-saccos-microfinance-kenya)[Supermarkets & Retail Chains](https://qyvea.co.ke/maintenance-contract-for-supermarkets-retail-chains-kenya)[Petrol Stations](https://qyvea.co.ke/maintenance-contract-for-petrol-stations-kenya)[Logistics & Transport Yards](https://qyvea.co.ke/maintenance-contract-for-logistics-transport-yards-kenya)[Flower Farms & Agribusiness](https://qyvea.co.ke/maintenance-contract-for-flower-farms-agribusiness-kenya)[NGOs, Embassies & International Organisations](https://qyvea.co.ke/maintenance-contract-for-ngos-embassies-international-organisations-kenya)[Server Rooms & Data Centres](https://qyvea.co.ke/maintenance-contract-for-server-rooms-data-centres-kenya)[Churches, Mosques & Places of Worship](https://qyvea.co.ke/maintenance-contract-for-churches-mosques-places-of-worship-kenya)[Restaurants & Fast-Food Chains](https://qyvea.co.ke/maintenance-contract-for-restaurants-fast-food-chains-kenya)[Pharmacies & Chemist Chains](https://qyvea.co.ke/maintenance-contract-for-pharmacies-kenya)[Universities & Colleges](https://qyvea.co.ke/maintenance-contract-for-universities-colleges-kenya)[County & Government Offices](https://qyvea.co.ke/maintenance-contract-for-county-government-offices-kenya)[Commercial Buildings & Property Managers](https://qyvea.co.ke/maintenance-contract-for-commercial-buildings-property-managers-kenya)[Factories & Manufacturing](https://qyvea.co.ke/maintenance-contract-for-factories-manufacturing-kenya)[Corporate Offices](https://qyvea.co.ke/maintenance-contract-for-corporate-offices-kenya)[Schools](https://qyvea.co.ke/maintenance-contract-for-schools-kenya)[Hotels, Lodges & Resorts](https://qyvea.co.ke/maintenance-contract-for-hotels-lodges-resorts-kenya)[Gated Estates](https://qyvea.co.ke/maintenance-contract-for-gated-estates-kenya)[Apartments & Residential Blocks](https://qyvea.co.ke/maintenance-contract-for-apartments-residential-blocks-kenya)[Warehouses & Distribution Centres](https://qyvea.co.ke/maintenance-contract-for-warehouses-distribution-centres-kenya)[Construction Sites](https://qyvea.co.ke/maintenance-contract-for-construction-sites-kenya)[Multi-Branch Businesses](https://qyvea.co.ke/maintenance-contract-for-multi-branch-businesses-kenya)

## Maintenance by service

[IT Support Contracts](https://qyvea.co.ke/it-support-contract-kenya)[UPS Maintenance](https://qyvea.co.ke/ups-maintenance-kenya)[PA System Maintenance](https://qyvea.co.ke/pa-system-maintenance-kenya)[BMS Maintenance](https://qyvea.co.ke/bms-maintenance-kenya)[Electrical Maintenance](https://qyvea.co.ke/electrical-maintenance-contract-kenya)[Annual Maintenance Contracts (AMC)](https://qyvea.co.ke/annual-maintenance-contract-kenya)

Chat with us — 30 min response

---
**Qyvea Limited** · Westlands, Nairobi, Kenya (delivery only, no walk-in pickup) · serving all 47 counties  
Phone/WhatsApp: [+254 113 301 244](https://wa.me/254113301244) · Email: info@qyvea.co.ke · Shop: [qyvea.co.ke/products](https://qyvea.co.ke/products) · Facts: [qyvea.co.ke/qyvea-facts](https://qyvea.co.ke/qyvea-facts)
