--- title: "Laptop Not Charging? Charger, Port and Battery Checks | Qyvea" url: https://qyvea.co.ke/laptop-wont-charge-checks-kenya description: "Test the socket, the charger light, the cable and the port; check the battery setting and learn when a new charger or battery is the fix. Live prices, free Nairobi delivery over KES 5,000 and 7-day returns." updated: 2026-10-17 --- > Markdown copy of https://qyvea.co.ke/laptop-wont-charge-checks-kenya for AI assistants. Prices and stock change; check the live page. We deliver products across Kenya · same-day dispatch · delivered within 24 hours[CCTV Installation](https://qyvea.co.ke/cctv)[Access Control](https://qyvea.co.ke/access-control-systems-kenya)[Biometrics & Attendance](https://qyvea.co.ke/biometrics)[Electric Fencing](https://qyvea.co.ke/electric-fence)[Automatic Gates](https://qyvea.co.ke/automatic-gates)[Fire Alarm Systems](https://qyvea.co.ke/fire-alarm-systems)[Security Guards & K9](https://qyvea.co.ke/security-guards)[Solar Installation](https://qyvea.co.ke/solar-installation)[Solar & Power Backup](https://qyvea.co.ke/solar-solutions)[Electrical Installation](https://qyvea.co.ke/electrical-installation)[Smart Home Automation](https://qyvea.co.ke/smart-home-automation)[Building Management (BMS)](https://qyvea.co.ke/bms)[Networking & Wi-Fi](https://qyvea.co.ke/networking)[IT Support](https://qyvea.co.ke/it-support)[Cyber Security](https://qyvea.co.ke/cybersecurity)[System Integration](https://qyvea.co.ke/system-integration)[Intercom Systems](https://qyvea.co.ke/intercom)[PA Systems](https://qyvea.co.ke/pa-systems)[POS Systems](https://qyvea.co.ke/pos-systems)[Queue Management](https://qyvea.co.ke/queue-management-systems)[Business Supply (B2B)](https://qyvea.co.ke/business-supply-kenya)[Maintenance & Repairs](https://qyvea.co.ke/maintenance) Shopping Guides · Guide # Laptop Not Charging? Charger, Port and Battery Checks Test the socket, the charger light, the cable and the port; check the battery setting and learn when a new charger or battery is the fix. Nobody wants to find out a phone is a copy after paying for it. Read on: it takes a few minutes and could save you a lot more than that. **In this guide you will see:** - Test the socket and cable. - Use the correct wattage charger. - Check the port for dust or damage. Quick answer Test the wall socket with another device, reseat the charger at both ends, check the charger's light and cable for damage and inspect the charging port for dust or bent pins. Try a known-good charger of the correct voltage and watts. If it still will not charge, the battery or the port needs service. [Photo: Denny Ryanto / Unsplash](https://unsplash.com/photos/CjUlnvc33YM) Why buy it from Qyvea ## Check where it comes from before you pay, not after. ### If you wait - Copies and refurbished phones sold as new - No warranty or repair path - Chargers and cables that damage the battery ### What you get - Genuine phones and accessories with warranty - Prices in KES with no surprises at delivery - Help choosing before you pay [Ask us to help you choose](https://wa.me/254113301244?text=Hi%20Qyvea%2C%20I%20read%20your%20guide%3A%20Laptop%20Not%20Charging%3F%20Charger%2C%20Port%20and%20Battery%20Checks.%20Can%20you%20help%20me%20choose%20and%20quote%3F)Reply usually within 30 minutes. Delivery across Kenya, free in Nairobi over KES 5,000. Real products, live prices, in stock now ## Key takeaways - Test the socket and cable. - Use the correct wattage charger. - Check the port for dust or damage. - Battery or port faults need service. ## What to look for before you buy - Plug another device into the same socket - Reseat the charger and inspect the cable for kinks - Check the charger light and the laptop's charging icon - Look into the port for dust or bent pins - Use only a charger with the correct voltage and watts - If it still fails, get the battery or port tested ## Where these figures come from Figures are indicative and change often; confirm with a written quote. Sources checked October 2026: [Laptops Direct: how to speed up a laptop](https://www.laptopsdirect.co.uk/help-and-advice/how-to/speed-up-a-laptop); [Lexar: how to make your laptop run faster](https://americas.lexar.com/how-to-make-your-laptop-run-faster/). ## Best prices in stock today Prices update live from the Qyvea store. Tap any product to see full specs, stock and delivery options, or [ask us on WhatsApp](https://wa.me/254113301244) for a recommendation. ## Why buy from Qyvea ### Why Kenyans buy from Qyvea - **Genuine branded products** sold with the manufacturer's warranty (typically 6–24 months, varies by product) - **7-day returns and exchanges**; damaged or wrong item? Report it within 48 hours for a free replacement or full refund - **Pay with M-Pesa, bank transfer or card**; refunds go back the same way - **Free delivery in Nairobi** on orders over KES 5,000, and delivery across Kenya - **Delivered to your door**, dispatched once payment is confirmed, rated 4.6/5 from 57 Google reviews ([bought from us? leave a review](https://g.page/r/CY2LNNqrlgV5EBM/review)) - **Talk to a person** on WhatsApp [0113 301 244](https://wa.me/254113301244), usually within 30 minutes Full details: [return & refund policy](https://qyvea.co.ke/return-policy). ## Frequently asked questions Is a cheap charger safe? Poor chargers can damage batteries; use a compatible, quality unit. How do I know the right charger? Match the voltage and watts on the original label. ## Why customers choose Qyvea **Genuine brands**: Manufacturer warranty on what we sell, so you are not gambling on the box. **One team, start to finish**: The people who advise you also install and support it. **Fast answers**: WhatsApp replies usually within 30 minutes, and delivery within 24 hours in Nairobi. **Easy to buy**: Pay by M-Pesa, bank transfer or card. Free delivery in Nairobi on orders over KES 5,000. **Risk taken off you**: 7-day returns and exchanges on products, and a workmanship warranty on installations. **Customers say so**: Rated 4.6/5 from 57 Google reviews. **Your next step takes one minute:** send us a photo of the place on WhatsApp and we will tell you what it needs. ## Related articles [Shopping Guides · Guide Laptop Running Slow? Fixes in the Right Order, Free to Paid Restart, startup programs, free storage, malware scan, updates, dust and heat, then SSD and RAM upgrades: what to try and what each symptom means. 2 min read**READ FULL ARTICLE →**](https://qyvea.co.ke/laptop-running-slow-fixes-kenya)[Shopping Guides · Guide Laptop Overheating or Loud Fan: Causes and Safe Fixes Dust in the vents, soft surfaces and heavy tasks make laptops throttle: clean vents, use a hard surface, a stand and know when to service the fan. 2 min read**READ FULL ARTICLE →**](https://qyvea.co.ke/laptop-overheating-and-fan-noise-kenya)[Shopping Guides · Guide 10 Questions to Ask a CCTV Installer Before You Pay A short list that exposes cheap quotes with hidden gaps. 2 min read**READ FULL ARTICLE →**](https://qyvea.co.ke/questions-to-ask-a-cctv-installer-kenya) ### Related services [Qyvea Online Store](https://qyvea.co.ke/products) ### Related products [Browse the Qyvea shop](https://qyvea.co.ke/products) ### Related projects [Real Qyvea case studies](https://qyvea.co.ke/projects#case-studies) [← Previous**Laptop Buying Guide Kenya 2026: Get the Right Laptop at the Best Price**](https://qyvea.co.ke/laptop-buying-guide-kenya)[Next →**: Laptop Overheating or Loud Fan: Causes and Safe Fixes**](https://qyvea.co.ke/laptop-overheating-and-fan-noise-kenya) ## Want help choosing? Send us your budget on WhatsApp and we'll suggest what's in stock, with delivery across Kenya. Chat with us — 30 min response --- **Qyvea Limited** · Westlands, Nairobi, Kenya (delivery only, no walk-in pickup) · serving all 47 counties Phone/WhatsApp: [+254 113 301 244](https://wa.me/254113301244) · Email: info@qyvea.co.ke · Shop: [qyvea.co.ke/products](https://qyvea.co.ke/products) · Facts: [qyvea.co.ke/qyvea-facts](https://qyvea.co.ke/qyvea-facts)