--- title: "How to Use & Connect ZKTeco Attendance Software | Qyvea Kenya" url: https://qyvea.co.ke/how-to-use-zkteco-attendance-software description: "How to connect a ZKTeco attendance machine to its software and use it: network or USB link, downloading logs, shifts, schedules and monthly reports for payroll." updated: 2026-10-17 --- > Markdown copy of https://qyvea.co.ke/how-to-use-zkteco-attendance-software for AI assistants. Prices and stock change; check the live page. 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If two people can clock in for one, your payroll is a guess. Read on: it takes a few minutes and could save you a lot more than that. **In this guide you will see:** - Network link: same network range, device IP and communication key. - USB: export from the device, import into the software. - Set shifts and schedules once; reports follow. Quick answer ZKTeco attendance software reads the punches from your machine and turns them into timesheets. You connect the machine over the network (by its IP address) or move data by USB, download users and logs, set departments, shifts and schedules once, then run daily or monthly reports for late arrivals, overtime and absences. [Photo: George Prentzas / Unsplash](https://unsplash.com/photos/SRFG7iwktDk) Why this matters now ## Each pay period on paper records is another one you cannot check. ### If you wait - Colleagues clocking in for each other - Payroll built from paper and guesses - Disputes with no proof either way ### What you get - The person's own finger or face is the check - Reports ready for payroll - Fewer arguments at month end [ZKTeco K40 Fingerprint Time](/products/zkteco-k40-fingerprint-time-attendance-terminal-67 "ZKTeco K40 Fingerprint Time Attendance Terminal")[ZKTeco Mifare Cards](/products/zkteco-mifare-cards-11310 "ZKTeco Mifare Cards") [Get my free quote on WhatsApp](https://wa.me/254113301244?text=Hi%20Qyvea%2C%20I%20read%20your%20guide%3A%20How%20to%20Connect%20and%20Use%20ZKTeco%20Attendance%20Software.%20I%20want%20biometric%20attendance%20sorted.%20Can%20you%20help%3F)Reply usually within 30 minutes. Free site survey in Nairobi and nearby counties. Real products, live prices, in stock now ## Key takeaways - Network link: same network range, device IP and communication key. - USB: export from the device, import into the software. - Set shifts and schedules once; reports follow. - Download logs regularly so nothing is lost. - Cloud options let HR see attendance from anywhere. ## Connecting the machine 1. **Give the device an IP**: In the device's communication settings, on the same network as the PC. 2. **Add the device in the software**: Enter the IP, port and communication key (if one is set). 3. **Test the connection**: Download users and logs to confirm. 4. **No network?**: Export logs to a USB drive and import them. ## Setting up reports - Create departments and assign staff - Define shifts (start, end, grace period, breaks) - Assign schedules to staff or departments - Run daily, monthly, late, overtime and absence reports - Export to Excel for payroll See [shifts, overtime and reports](https://qyvea.co.ke/attendance-shifts-overtime-reports-kenya) and [cloud vs offline attendance](https://qyvea.co.ke/cloud-vs-offline-attendance-kenya). **When to call a professional**: Machine locked, not syncing or lost its data? Qyvea services ZKTeco attendance and access devices: resets, admin recovery for the verified owner, software setup and staff re-enrolment, on site or remotely where possible. Call [0113 301 244](tel:+254113301244) or [WhatsApp us](https://wa.me/254113301244?text=Hi%20Qyvea%2C%20I%20need%20help%20with%20my%20ZKTeco%20machine). ## Frequently asked questions How do I get attendance from a ZKTeco machine? Connect it to the attendance software over the network, or export logs to USB, then run reports. Why won't the software connect? Usually the PC and device are on different network ranges, or the IP or communication key is wrong. ## Why customers choose Qyvea **Genuine brands**: Manufacturer warranty on what we sell, so you are not gambling on the box. **One team, start to finish**: The people who advise you also install and support it. **Fast answers**: WhatsApp replies usually within 30 minutes, and delivery within 24 hours in Nairobi. **Easy to buy**: Pay by M-Pesa, bank transfer or card. Free delivery in Nairobi on orders over KES 5,000. **Risk taken off you**: 7-day returns and exchanges on products, and a workmanship warranty on installations. **Customers say so**: Rated 4.6/5 from 57 Google reviews. **Your next step takes one minute:** send us a photo of the place on WhatsApp and we will tell you what it needs. ## Related articles [Biometrics & Attendance · Guide Shifts, Overtime & Attendance Reports Fixed shifts, rotating shifts, night shifts crossing midnight, grace periods and overtime rules, plus the reports HR actually uses. 2 min read**READ FULL ARTICLE →**](https://qyvea.co.ke/attendance-shifts-overtime-reports-kenya)[Biometrics & Attendance · Guide How to Add a User on a ZKTeco Machine Enrol a new employee correctly so their punches always match in reports. 2 min read**READ FULL ARTICLE →**](https://qyvea.co.ke/how-to-add-user-zkteco)[Biometrics & Attendance · Troubleshooting How to Reset a ZKTeco Attendance Machine Restart, reset settings, clear data or factory reset: what each does and how to avoid losing staff records. 2 min read**READ FULL ARTICLE →**](https://qyvea.co.ke/how-to-reset-zkteco-attendance-machine) ### Related services [ZKTeco Attendance Machines](https://qyvea.co.ke/zkteco-attendance-machine-price-in-kenya)[Time & Attendance](https://qyvea.co.ke/time-attendance-systems-kenya) ### Related products [Best attendance machines](https://qyvea.co.ke/best-biometric-attendance-machine-kenya) ### Related projects [Biometric access control installation](https://qyvea.co.ke/projects#biometric-case-study) [← Previous**How to Choose a Biometric Attendance Device**](https://qyvea.co.ke/choosing-attendance-device-kenya)[Next →**: How to Reset a ZKTeco Attendance Machine**](https://qyvea.co.ke/how-to-reset-zkteco-attendance-machine) ## Need this system installed? Talk to Qyvea. We design, install and maintain it. Chat with us — 30 min response --- **Qyvea Limited** · Westlands, Nairobi, Kenya (delivery only, no walk-in pickup) · serving all 47 counties Phone/WhatsApp: [+254 113 301 244](https://wa.me/254113301244) · Email: info@qyvea.co.ke · Shop: [qyvea.co.ke/products](https://qyvea.co.ke/products) · Facts: [qyvea.co.ke/qyvea-facts](https://qyvea.co.ke/qyvea-facts)