--- title: "How to Add a User on a ZKTeco Attendance Machine (K40, F18, MB20) | Qyvea" url: https://qyvea.co.ke/how-to-add-user-zkteco description: "Add a new user on a ZKTeco K40, F18 or MB20 step by step: user ID, name, fingerprint, face, card or PIN enrolment, admin rights and syncing to the software." updated: 2026-10-17 --- > Markdown copy of https://qyvea.co.ke/how-to-add-user-zkteco for AI assistants. Prices and stock change; check the live page. 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If two people can clock in for one, your payroll is a guess. Read on: it takes a few minutes and could save you a lot more than that. **In this guide you will see:** - Use a unique user ID that matches payroll. - Enrol at least two fingers per person. - Press each finger flat, several times. Quick answer New users are added from the device's User Management menu: give each person a unique user ID (match your payroll number), enter their name, then enrol two or more fingerprints, a face, a card or a PIN. Keep the user as Normal unless they need admin rights, and sync to the attendance software so reports show the right name. [Photo: George Prentzas / Unsplash](https://unsplash.com/photos/SRFG7iwktDk) Why this matters now ## Each pay period on paper records is another one you cannot check. ### If you wait - Colleagues clocking in for each other - Payroll built from paper and guesses - Disputes with no proof either way ### What you get - The person's own finger or face is the check - Reports ready for payroll - Fewer arguments at month end [ZKTeco K40 Fingerprint Time](/products/zkteco-k40-fingerprint-time-attendance-terminal-67 "ZKTeco K40 Fingerprint Time Attendance Terminal")[ZKTeco Mifare Cards](/products/zkteco-mifare-cards-11310 "ZKTeco Mifare Cards") [Get my free quote on WhatsApp](https://wa.me/254113301244?text=Hi%20Qyvea%2C%20I%20read%20your%20guide%3A%20How%20to%20Add%20a%20User%20on%20a%20ZKTeco%20Machine.%20I%20want%20biometric%20attendance%20sorted.%20Can%20you%20help%3F)Reply usually within 30 minutes. Free site survey in Nairobi and nearby counties. Real products, live prices, in stock now ## Key takeaways - Use a unique user ID that matches payroll. - Enrol at least two fingers per person. - Press each finger flat, several times. - Normal user unless they must manage the device. - Sync to the software after enrolling. ## Steps 1. **Open User Management**: Menu, then User Mgt (names vary by model). 2. **New user**: Enter user ID and name. 3. **Enrol fingerprints**: Place each finger flat as prompted; enrol a backup finger. 4. **Optional**: Add face, card or PIN. 5. **Set role**: Normal user or administrator. 6. **Sync**: Upload users to the attendance software. **Tip**: Workers with worn fingerprints (construction, cleaning) often scan better with a face or card. See [fingerprint vs face](https://qyvea.co.ke/fingerprint-vs-face-recognition-kenya). ## Frequently asked questions How many fingerprints should I enrol? At least two per person, so a cut or dirty finger doesn't stop them clocking in. Can I add users from the software? Yes, many setups add users in software and push them to the device; fingerprints still need enrolling at the device. ## Why customers choose Qyvea **Genuine brands**: Manufacturer warranty on what we sell, so you are not gambling on the box. **One team, start to finish**: The people who advise you also install and support it. **Fast answers**: WhatsApp replies usually within 30 minutes, and delivery within 24 hours in Nairobi. **Easy to buy**: Pay by M-Pesa, bank transfer or card. Free delivery in Nairobi on orders over KES 5,000. **Risk taken off you**: 7-day returns and exchanges on products, and a workmanship warranty on installations. **Customers say so**: Rated 4.6/5 from 57 Google reviews. **Your next step takes one minute:** send us a photo of the place on WhatsApp and we will tell you what it needs. ## Related articles [Biometrics & Attendance · Troubleshooting ZKTeco F18 Fingerprint Not Working? Fixes Fingers not recognised, 'please try again' or a machine that won't respond: what to check. 2 min read**READ FULL ARTICLE →**](https://qyvea.co.ke/zkteco-f18-fingerprint-not-working)[Biometrics & Attendance · Guide How to Connect and Use ZKTeco Attendance Software Link the machine, download punches, set shifts and print the reports HR needs. 2 min read**READ FULL ARTICLE →**](https://qyvea.co.ke/how-to-use-zkteco-attendance-software)[Biometrics & Attendance · Troubleshooting ZKTeco Forgot Admin Password: Getting Back Into the Machine When the menu asks for an admin you don't have: your options without losing your records. 2 min read**READ FULL ARTICLE →**](https://qyvea.co.ke/zkteco-forgot-admin-password) ### Related services [ZKTeco Attendance Machines](https://qyvea.co.ke/zkteco-attendance-machine-price-in-kenya)[Time & Attendance](https://qyvea.co.ke/time-attendance-systems-kenya) ### Related products [Best attendance machines](https://qyvea.co.ke/best-biometric-attendance-machine-kenya) ### Related projects [Biometric access control installation](https://qyvea.co.ke/projects#biometric-case-study) [← Previous**Cloud vs Offline Attendance Systems**](https://qyvea.co.ke/cloud-vs-offline-attendance-kenya)[Next →**: How to Choose a Biometric Attendance Device**](https://qyvea.co.ke/choosing-attendance-device-kenya) ## Need this system installed? Talk to Qyvea. We design, install and maintain it. Chat with us — 30 min response --- **Qyvea Limited** · Westlands, Nairobi, Kenya (delivery only, no walk-in pickup) · serving all 47 counties Phone/WhatsApp: [+254 113 301 244](https://wa.me/254113301244) · Email: info@qyvea.co.ke · Shop: [qyvea.co.ke/products](https://qyvea.co.ke/products) · Facts: [qyvea.co.ke/qyvea-facts](https://qyvea.co.ke/qyvea-facts)