--- title: "Fingerprint Attendance Machine Not Reading? Worn or Dirty Fingerprints | Qyvea" url: https://qyvea.co.ke/fingerprint-attendance-machine-not-reading-worn-fingerprints-kenya description: "Farm, factory and kitchen hands need a second method. A short visual guide for Kenya: clean, two fingers, face." updated: 2026-10-19 --- > Markdown copy of https://qyvea.co.ke/fingerprint-attendance-machine-not-reading-worn-fingerprints-kenya for AI assistants. Prices and stock change; check the live page. 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Worn or Dirty Fingerprints Farm, factory and kitchen hands need a second method. Are you paying for hours nobody worked? Read on: it takes a few minutes and could save you a lot more than that. **In this guide you will see:** - A quick wipe helps - Enrol more than one - Great for rough hands Quick answer Farm, factory and kitchen hands need a second method. A time attendance terminal records each person with their own finger or face. [Photo: George Prentzas / Unsplash](https://unsplash.com/photos/SRFG7iwktDk) Why this matters now ## Each pay period on paper records is another one you cannot check. ### If you wait - Colleagues clocking in for each other - Payroll built from paper and guesses - Disputes with no proof either way ### What you get - The person's own finger or face is the check - Reports ready for payroll - Fewer arguments at month end [ZKTeco K40 Fingerprint Time](/products/zkteco-k40-fingerprint-time-attendance-terminal-67 "ZKTeco K40 Fingerprint Time Attendance Terminal")[ZKTeco Mifare Cards](/products/zkteco-mifare-cards-11310 "ZKTeco Mifare Cards") [Get my free quote on WhatsApp](https://wa.me/254113301244?text=Hi%20Qyvea%2C%20I%20read%20your%20guide%3A%20Fingerprint%20Attendance%20Machine%20Not%20Reading%3F%20Worn%20or%20Dirty%20Fingerprints.%20I%20want%20biometric%20attendance%20sorted.%20Can%20you%20help%3F)Reply usually within 30 minutes. Free site survey in Nairobi and nearby counties. Real products, live prices, in stock now ## Key takeaways - A quick wipe helps - Enrol more than one - Great for rough hands - A simple fallback ## The short version Try again ~ clean and dryEnrol two fingers ~ more chancesAdd face ~ second methodUse cards ~ simple backup ## Four things to know **Clean**: A quick wipe helps **Two fingers**: Enrol more than one **Face**: Great for rough hands **Card**: A simple fallback ## Before and after #### Before One finger, fails often Queues and frustration Staff blame the machine #### After Two methods Rare failures Staff happy ## In stock now ## Get a free survey **When to call a professional**: Tell us about your site. We survey for free, quote in writing, then supply, install, configure and train. See the [price guide](https://qyvea.co.ke/biometrics). Call [0113 301 244](tel:+254113301244) or [WhatsApp us](https://wa.me/254113301244?text=Hi%20Qyvea%2C%20I%20need%20help%20with%20a%20time%20attendance%20terminal). ## Frequently asked questions Why does my fingerprint not scan? Dryness, dirt and wear affect scans. Enrol more than one finger or use face or a card. Can everyone be enrolled? Almost everyone. Use a second method for the rest. Is biometric attendance legal in Kenya? Yes, with care. In Kenya the Data Protection Act, 2019 treats biometric data as sensitive personal data, so tell staff why you collect it, store it securely and use it for attendance only. This is general information, not legal advice. How many staff can one terminal hold? Models hold from hundreds to several thousand fingerprints or faces. We pick the size from your headcount on the survey. ## Why customers choose Qyvea **Genuine brands**: Manufacturer warranty on what we sell, so you are not gambling on the box. **One team, start to finish**: The people who advise you also install and support it. **Fast answers**: WhatsApp replies usually within 30 minutes, and delivery within 24 hours in Nairobi. **Easy to buy**: Pay by M-Pesa, bank transfer or card. Free delivery in Nairobi on orders over KES 5,000. **Risk taken off you**: 7-day returns and exchanges on products, and a workmanship warranty on installations. **Customers say so**: Rated 4.6/5 from 57 Google reviews. **Your next step takes one minute:** send us a photo of the place on WhatsApp and we will tell you what it needs. ## Related articles [Biometrics & Attendance · Guide Biometric Attendance System With Door Access Control One scan opens the door and records the arrival. 2 min read**READ FULL ARTICLE →**](https://qyvea.co.ke/biometric-attendance-system-with-door-access-control-kenya)[Biometrics & Attendance · Guide Biometric Attendance System for Banks and Branches Opening on time is part of trust. 2 min read**READ FULL ARTICLE →**](https://qyvea.co.ke/biometric-attendance-system-for-banks-kenya)[Biometrics & Attendance · Buying Guide Best Biometric Attendance Machines Real attendance terminal options, compared. 2 min read**READ FULL ARTICLE →**](https://qyvea.co.ke/best-biometric-attendance-machine-kenya) ### Related services [Biometric Access Control](https://qyvea.co.ke/biometrics)[Time & Attendance](https://qyvea.co.ke/time-attendance-systems-kenya)[Access Control](https://qyvea.co.ke/door-access-control-kenya) ### Related products [Browse the Qyvea shop](https://qyvea.co.ke/products) ### Related projects [Real Qyvea case studies](https://qyvea.co.ke/projects#case-studies) [← Previous**Enrolment Day: Getting Everyone on the System**](https://qyvea.co.ke/enrolment-day-kenya)[Next →**: Fingerprint or Face Recognition Attendance Machine? Choose in Five Minutes**](https://qyvea.co.ke/fingerprint-or-face-recognition-attendance-machine-kenya) ## Need this system installed? Talk to Qyvea. We design, install and maintain it. Chat with us — 30 min response --- **Qyvea Limited** · Westlands, Nairobi, Kenya (delivery only, no walk-in pickup) · serving all 47 counties Phone/WhatsApp: [+254 113 301 244](https://wa.me/254113301244) · Email: info@qyvea.co.ke · Shop: [qyvea.co.ke/products](https://qyvea.co.ke/products) · Facts: [qyvea.co.ke/qyvea-facts](https://qyvea.co.ke/qyvea-facts)