--- title: "Deliveries and Unknown Visitors: Staying Safe at the Door (Kenya) | Qyvea" url: https://qyvea.co.ke/delivery-and-courier-visitor-safety-kenya description: "Verify the delivery before you open, use the gate or a video doorbell and never let strangers in: safe handling of couriers and visitors. Live prices, free Nairobi delivery over KES 5,000 and 7-day returns." updated: 2026-10-17 --- > Markdown copy of https://qyvea.co.ke/delivery-and-courier-visitor-safety-kenya for AI assistants. Prices and stock change; check the live page. We deliver products across Kenya · same-day dispatch · delivered within 24 hours[CCTV Installation](https://qyvea.co.ke/cctv)[Access Control](https://qyvea.co.ke/access-control-systems-kenya)[Biometrics & Attendance](https://qyvea.co.ke/biometrics)[Electric Fencing](https://qyvea.co.ke/electric-fence)[Automatic Gates](https://qyvea.co.ke/automatic-gates)[Fire Alarm Systems](https://qyvea.co.ke/fire-alarm-systems)[Security Guards & K9](https://qyvea.co.ke/security-guards)[Solar Installation](https://qyvea.co.ke/solar-installation)[Solar & Power Backup](https://qyvea.co.ke/solar-solutions)[Electrical Installation](https://qyvea.co.ke/electrical-installation)[Smart Home Automation](https://qyvea.co.ke/smart-home-automation)[Building Management (BMS)](https://qyvea.co.ke/bms)[Networking & Wi-Fi](https://qyvea.co.ke/networking)[IT Support](https://qyvea.co.ke/it-support)[Cyber Security](https://qyvea.co.ke/cybersecurity)[System Integration](https://qyvea.co.ke/system-integration)[Intercom Systems](https://qyvea.co.ke/intercom)[PA Systems](https://qyvea.co.ke/pa-systems)[POS Systems](https://qyvea.co.ke/pos-systems)[Queue Management](https://qyvea.co.ke/queue-management-systems)[Business Supply (B2B)](https://qyvea.co.ke/business-supply-kenya)[Maintenance & Repairs](https://qyvea.co.ke/maintenance) Personal Safety · Guide # Deliveries and Unknown Visitors: Staying Safe at the Door Verify the delivery before you open, use the gate or a video doorbell and never let strangers in: safe handling of couriers and visitors. Most safety plans fail on the night they are needed, because nobody practised them. Read on: it takes a few minutes and could save you a lot more than that. **In this guide you will see:** - Confirm that you expect a delivery. - Use the gate or a video doorbell. - Do not let strangers inside. Quick answer Confirm that the delivery is expected and ask the courier to show ID or the order details through the gate or a video doorbell. Accept parcels at the gate, do not let unknown people inside, and ask them to call the sender if in doubt. [Photo: Alan J. Hendry / Unsplash](https://unsplash.com/photos/KNt4zd8HPb0) Why this matters now ## Time is the one thing a safety plan cannot get back after the incident. ### If you wait - No plan when it matters - A setup that fails when you are alone - Finding the gaps after an incident ### What you get - Cameras, alarms and fences that buy you time - Alerts on your phone, wherever you are - A free site survey that shows the weak points [Hikvision DS-2CD1023G0E-I 2MP Bullet](/products/hikvision-ds-2cd1023g0e-i-2mp-bullet-network-camera-132 "Hikvision DS-2CD1023G0E-I 2MP Bullet Network Camera")[Dahua HDCVI 2MP Dome](/products/dahua-hdcvi-2mp-dome-camera-14357 "Dahua HDCVI 2MP Dome Camera")[Electric Fence Alarm Siren](/products/electric-fence-alarm-siren-120db-outdoor-96 "Electric Fence Alarm Siren 120dB Outdoor") [Get my free quote on WhatsApp](https://wa.me/254113301244?text=Hi%20Qyvea%2C%20I%20read%20your%20guide%3A%20Deliveries%20and%20Unknown%20Visitors%3A%20Staying%20Safe%20at%20the%20Door.%20I%20want%20home%20security%20sorted.%20Can%20you%20help%3F)Reply usually within 30 minutes. Free site survey in Nairobi and nearby counties. Real products, live prices, in stock now ## Key takeaways - Confirm that you expect a delivery. - Use the gate or a video doorbell. - Do not let strangers inside. - Ask for ID or order details. ## What to look for before you buy - Check the order or ask the sender to confirm - Speak through the gate, intercom or video doorbell - Take parcels at the gate, not indoors - Do not give your full address or schedule to strangers - Tell children never to accept packages alone ## Best prices in stock today Prices update live from the Qyvea store. Tap any product to see full specs, stock and delivery options, or [ask us on WhatsApp](https://wa.me/254113301244) for a recommendation. ## Why buy from Qyvea ### Why Kenyans buy from Qyvea - **Genuine branded products** sold with the manufacturer's warranty (typically 6–24 months, varies by product) - **7-day returns and exchanges**; damaged or wrong item? Report it within 48 hours for a free replacement or full refund - **Pay with M-Pesa, bank transfer or card**; refunds go back the same way - **Free delivery in Nairobi** on orders over KES 5,000, and delivery across Kenya - **Delivered to your door**, dispatched once payment is confirmed, rated 4.6/5 from 57 Google reviews ([bought from us? leave a review](https://g.page/r/CY2LNNqrlgV5EBM/review)) - **Talk to a person** on WhatsApp [0113 301 244](https://wa.me/254113301244), usually within 30 minutes Full details: [return & refund policy](https://qyvea.co.ke/return-policy). ## Frequently asked questions What if someone claims to be from the county or a utility? Ask for ID and verify with the company on a number you find yourself. Can I leave a note at the gate? Yes, instructions at the gate reduce door-to-door contact. ## Why customers choose Qyvea **Genuine brands**: Manufacturer warranty on what we sell, so you are not gambling on the box. **One team, start to finish**: The people who advise you also install and support it. **Fast answers**: WhatsApp replies usually within 30 minutes, and delivery within 24 hours in Nairobi. **Easy to buy**: Pay by M-Pesa, bank transfer or card. Free delivery in Nairobi on orders over KES 5,000. **Risk taken off you**: 7-day returns and exchanges on products, and a workmanship warranty on installations. **Customers say so**: Rated 4.6/5 from 57 Google reviews. **Your next step takes one minute:** send us a photo of the place on WhatsApp and we will tell you what it needs. ## Related articles [Personal Safety · Guide Night-Time Gate and Door Safety at Home Check before you open, use an intercom or door viewer and keep a lit entrance: habits that make night-time visitors safer to handle. 2 min read**READ FULL ARTICLE →**](https://qyvea.co.ke/night-time-gate-and-door-safety-kenya)[Shopping Guides · Guide Moving Into a New Home? Your Security Checklist Ten things to do in your first week. 2 min read**READ FULL ARTICLE →**](https://qyvea.co.ke/new-home-security-checklist-kenya)[Personal Safety · Guide A Simple Home Emergency Plan Every Family Should Have Know your exits, keep numbers handy, agree a meeting point and keep a small kit: a one-page plan for fire, break-in or medical emergencies. 2 min read**READ FULL ARTICLE →**](https://qyvea.co.ke/home-emergency-plan-kenya) ### Related services [Qyvea Online Store](https://qyvea.co.ke/products) ### Related products [Browse the Qyvea shop](https://qyvea.co.ke/products) ### Related projects [Real Qyvea case studies](https://qyvea.co.ke/projects#case-studies) [← Previous**Choosing a Babysitter or Nanny: Safety Checks**](https://qyvea.co.ke/babysitter-and-nanny-checks-kenya)[Next →**: Drink Spiking Awareness: How to Protect Yourself and Friends**](https://qyvea.co.ke/drink-spiking-awareness-kenya) ## Need this system installed? Talk to Qyvea. We design, install and maintain it. Chat with us — 30 min response --- **Qyvea Limited** · Westlands, Nairobi, Kenya (delivery only, no walk-in pickup) · serving all 47 counties Phone/WhatsApp: [+254 113 301 244](https://wa.me/254113301244) · Email: info@qyvea.co.ke · Shop: [qyvea.co.ke/products](https://qyvea.co.ke/products) · Facts: [qyvea.co.ke/qyvea-facts](https://qyvea.co.ke/qyvea-facts)