--- title: "CCTV Camera Blurry or Foggy Image in Kenya: Fixes | Qyvea" url: https://qyvea.co.ke/cctv-blurry-foggy-image-kenya description: "CCTV picture blurry, hazy at night, foggy or white? Spider webs, dirty domes, condensation, IR reflection and focus problems explained, with fixes." updated: 2026-10-17 --- > Markdown copy of https://qyvea.co.ke/cctv-blurry-foggy-image-kenya for AI assistants. Prices and stock change; check the live page. 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Causes and Fixes Dirt, webs, condensation, IR glare and focus: get a sharp picture again. A fault you work around is a fault that gets worse. Read on: it takes a few minutes and could save you a lot more than that. **In this guide you will see:** - Spider webs reflect IR and look like fog at night. - Dirty domes cause glare at night. - Condensation means a failed seal. Quick answer Blurry or foggy CCTV images are mostly caused by dust and spider webs on the lens, condensation inside the housing, infrared light reflecting off a dirty dome or nearby wall, or a lens that has drifted out of focus. Clean the glass gently, remove webs, and check whether the haze appears only at night (IR reflection) or all the time (focus or condensation). [Photo: Alan J. Hendry / Unsplash](https://unsplash.com/photos/KNt4zd8HPb0) Why act on it now ## A fault you ignore is a fault that grows. ### If you wait - Working around the fault for another week - A small problem turning into a replacement - Nobody checking the rest of the system ### What you get - The likely cause found fast, with the checks in this guide - A technician who fixes it properly if the checks do not - A system you can rely on again [Hikvision DS-2CD1023G0E-I 2MP Bullet](/products/hikvision-ds-2cd1023g0e-i-2mp-bullet-network-camera-132 "Hikvision DS-2CD1023G0E-I 2MP Bullet Network Camera")[Dahua HDCVI 2MP Dome](/products/dahua-hdcvi-2mp-dome-camera-14357 "Dahua HDCVI 2MP Dome Camera")[Hikvision DS-7616NI-Q2 16CH 4K](/products/hikvision-ds-7616ni-q2-16ch-4k-nvr-189 "Hikvision DS-7616NI-Q2 16CH 4K NVR") [Get my free quote on WhatsApp](https://wa.me/254113301244?text=Hi%20Qyvea%2C%20I%20read%20your%20guide%3A%20CCTV%20Image%20Blurry%2C%20Foggy%20or%20Washed%20Out%3F%20Causes%20and%20Fixes.%20I%20want%20CCTV%20sorted.%20Can%20you%20help%3F)Reply usually within 30 minutes. Free site survey in Nairobi and nearby counties. Real products, live prices, in stock now ## Key takeaways - Spider webs reflect IR and look like fog at night. - Dirty domes cause glare at night. - Condensation means a failed seal. - Varifocal lenses can drift out of focus. - Cheap cameras degrade faster in sun and rain. ## Quick checks you can do first 1. **Clean the lens**: Soft microfibre cloth; no harsh chemicals on dome covers. 2. **Remove webs**: Webs near the lens glow under IR at night. 3. **Compare day vs night**: Night-only haze points to IR reflection; all-day blur points to focus. 4. **Check for moisture**: Droplets inside the housing need resealing or replacement. 5. **Refocus**: Varifocal cameras can be refocused in the menu or by hand. **Important**: Switch off and isolate power before opening any equipment. Batteries, inverters and mains wiring can cause serious injury; leave internal work to a qualified technician. ## What usually causes it | Symptom | Likely cause | Fix | | --- | --- | --- | | Hazy only at night | IR reflecting off webs or dome | Clean; reposition | | Blurry day and night | Out of focus | Refocus or replace lens | | Fog inside the glass | Seal failed | Reseal or replace | | White wash-out | Facing sun or lights | Reposition, WDR camera | | Gradually worse | Ageing lens/sensor | Upgrade camera | ## When to call a technician - Cameras are on high walls or poles. - You need faces or number plates to be readable. - Many cameras need cleaning and focus checks. - You want ColorVu or full-colour night cameras. **When to call a professional**: Qyvea technicians diagnose and fix this on site across Nairobi and Kenya. Call [0113 301 244](tel:+254113301244) or [WhatsApp a technician](https://wa.me/254113301244?text=Hi%20Qyvea%2C%20I%20need%20a%20technician%20for%20CCTV%20image%20quality). Running this across several sites or branches? A [Qyvea maintenance contract](https://qyvea.co.ke/maintenance-contracts-for-business-kenya) catches these faults on scheduled visits, with a written report after each one. ## Parts that fix it ## Frequently asked questions How often should CCTV cameras be cleaned? Every 3 months in most places; monthly near roads, construction or the coast. Why is my camera clear by day but foggy at night? Infrared light bouncing off spider webs, dust or the dome cover. Clean it and check nothing is close to the lens. Is cleaning part of a maintenance contract? Yes. Cleaning, focus and recording checks are standard on every visit. ## Why customers choose Qyvea **Genuine brands**: Manufacturer warranty on what we sell, so you are not gambling on the box. **One team, start to finish**: The people who advise you also install and support it. **Fast answers**: WhatsApp replies usually within 30 minutes, and delivery within 24 hours in Nairobi. **Easy to buy**: Pay by M-Pesa, bank transfer or card. Free delivery in Nairobi on orders over KES 5,000. **Risk taken off you**: 7-day returns and exchanges on products, and a workmanship warranty on installations. **Customers say so**: Rated 4.6/5 from 57 Google reviews. **Your next step takes one minute:** send us a photo of the place on WhatsApp and we will tell you what it needs. ## Related articles [CCTV · Troubleshooting CCTV Night Vision Problems Dark, washed-out or foggy night images: what causes them and how they're fixed. 2 min read**READ FULL ARTICLE →**](https://qyvea.co.ke/cctv-night-vision-problems-kenya)[CCTV · Troubleshooting CCTV Showing 'Video Loss' or 'No Signal'? Fix It Channel by Channel Power, connectors, cable, camera: find the broken link for each channel. 2 min read**READ FULL ARTICLE →**](https://qyvea.co.ke/cctv-video-loss-dvr-kenya)[CCTV · Troubleshooting CCTV Showing the Wrong Date and Time? Why It Matters and How to Fix It Wrong timestamps weaken evidence. Set automatic time sync and fix resets. 2 min read**READ FULL ARTICLE →**](https://qyvea.co.ke/cctv-wrong-date-time-kenya) ### Related services [CCTV Repair](https://qyvea.co.ke/cctv-repair-kenya)[CCTV Installation](https://qyvea.co.ke/cctv)[Maintenance & Repair](https://qyvea.co.ke/maintenance) ### Related products [Hikvision ColorVu camera](https://qyvea.co.ke/hikvision-colorvu-cctv-camera-kenya) ### Related projects [Real Qyvea case studies](https://qyvea.co.ke/projects#case-studies) [← Previous**CCTV Footage Already Overwritten? How to Keep Recordings Longer**](https://qyvea.co.ke/cctv-footage-overwritten-retention-kenya)[Next →**: CCTV Lens Sizes: 2.8mm vs 4mm vs 6mm, Fixed vs Varifocal**](https://qyvea.co.ke/cctv-lens-sizes-fixed-vs-varifocal-kenya) ## Still experiencing the problem? Qyvea can inspect and diagnose the system on site. Chat with us — 30 min response --- **Qyvea Limited** · Westlands, Nairobi, Kenya (delivery only, no walk-in pickup) · serving all 47 counties Phone/WhatsApp: [+254 113 301 244](https://wa.me/254113301244) · Email: info@qyvea.co.ke · Shop: [qyvea.co.ke/products](https://qyvea.co.ke/products) · Facts: [qyvea.co.ke/qyvea-facts](https://qyvea.co.ke/qyvea-facts)