---
title: "Burglar Alarm Not Working or Won't Turn Off: Fixes | Qyvea"
url: https://qyvea.co.ke/burglar-alarm-not-working-kenya
description: "Burglar alarm not working, false alarms, beeping or won't turn off? How to silence it safely, common causes (sensors, batteries, tamper) and fixes."
updated: 2026-10-17
---

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Alarm Systems · Troubleshooting

# Burglar Alarm Not Working or Won't Turn Off

Silence the siren safely, then find out why: false alarms, beeping, faults and arming problems.

A fault you work around is a fault that gets worse.

Read on: it takes a few minutes and could save you a lot more than that.

**In this guide you will see:**

- Disarm with code, fob or app to silence it.
- Beeping often means a low battery or a fault.
- False alarms: sensor placement, pets, open windows.

Quick answer

To silence a sounding alarm, disarm it with your code, fob or app; the siren stops and the panel keeps the event log. Most faults are low sensor or panel batteries, a door contact out of line, a motion sensor seeing pets, curtains or sunlight, a tamper switch, or lost communication after a power cut.

[Photo: Yosuke Ota / Unsplash](https://unsplash.com/photos/y2eGi21ySKs)

Why act on it now

## A fault you ignore is a fault that grows.

### If you wait

- Working around the fault for another week
- A small problem turning into a replacement
- Nobody checking the rest of the system

### What you get

- The likely cause found fast, with the checks in this guide
- A technician who fixes it properly if the checks do not
- A system you can rely on again

[Dahua HDCVI 2MP Dome](/products/dahua-hdcvi-2mp-dome-camera-14357 "Dahua HDCVI 2MP Dome Camera")[Electric Fence Alarm Siren](/products/electric-fence-alarm-siren-120db-outdoor-96 "Electric Fence Alarm Siren 120dB Outdoor")[Nemtek Merlin 1 Zone](/products/nemtek-merlin-1-zone-keypad-3694 "Nemtek Merlin 1 Zone Keypad")

[Get my free quote on WhatsApp](https://wa.me/254113301244?text=Hi%20Qyvea%2C%20I%20read%20your%20guide%3A%20Burglar%20Alarm%20Not%20Working%20or%20Won%27t%20Turn%20Off.%20I%20want%20a%20burglar%20alarm%20sorted.%20Can%20you%20help%3F)Reply usually within 30 minutes. Free site survey in Nairobi and nearby counties.

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## Key takeaways

- Disarm with code, fob or app to silence it.
- Beeping often means a low battery or a fault.
- False alarms: sensor placement, pets, open windows.
- Tamper alarms: a cover or siren box opened.
- Check the event log to see which zone triggered.

## Symptom guide

| Symptom | Likely cause |
| --- | --- |
| Won't arm | A door or window still open, or a zone fault |
| Beeping | Low battery, power loss or communication fault |
| False alarms | Pets, curtains, heaters, sunlight on a PIR; loose door contact |
| Tamper alarm | Sensor or siren cover opened |
| No phone alerts | Wi-Fi or GSM lost, app notifications off |

## Get it fixed

**When to call a professional**: Qyvea services and upgrades AX Pro, Risco, Texecom and Secolink alarms. Call [0113 301 244](tel:+254113301244) or [WhatsApp us](https://wa.me/254113301244?text=Hi%20Qyvea%2C%20I%20need%20help%20with%20my%20alarm).

## Frequently asked questions

How do I turn off my house alarm?

Disarm it with your user code, key fob or the app. If it keeps going off, check the event log for the zone causing it.

Why does my alarm keep beeping?

Usually a low battery in the panel or a sensor, or a communication fault after a power cut.

## Why customers choose Qyvea

**Genuine brands**: Manufacturer warranty on what we sell, so you are not gambling on the box.

**One team, start to finish**: The people who advise you also install and support it.

**Fast answers**: WhatsApp replies usually within 30 minutes, and delivery within 24 hours in Nairobi.

**Easy to buy**: Pay by M-Pesa, bank transfer or card. Free delivery in Nairobi on orders over KES 5,000.

**Risk taken off you**: 7-day returns and exchanges on products, and a workmanship warranty on installations.

**Customers say so**: Rated 4.6/5 from 57 Google reviews.

**Your next step takes one minute:** send us a photo of the place on WhatsApp and we will tell you what it needs.

## Related articles

[Alarm Systems · Technology Explained

How Burglar Alarms Work

From the sensor to your phone: what happens when an intruder trips the alarm.

2 min read**READ FULL ARTICLE →**](https://qyvea.co.ke/how-burglar-alarms-work-kenya)[Alarm Systems · Buying Guide

Best Burglar Alarm in Kenya: Comparing the Systems We Supply

Hikvision AX Pro, Risco, Texecom, Secolink and GSM smart alarms side by side.

2 min read**READ FULL ARTICLE →**](https://qyvea.co.ke/best-burglar-alarm-kenya)[Alarm Systems · Technology Explained

Types of Burglar and Intruder Alarms

Wired, wireless, GSM and smart alarms compared for homes and businesses.

2 min read**READ FULL ARTICLE →**](https://qyvea.co.ke/types-of-burglar-alarms-kenya)

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[← Previous**Burglar Alarm Installation: What Happens Step by Step**](https://qyvea.co.ke/burglar-alarm-installation-process-kenya)[Next →**: Burglar Alarm With Phone App and GSM Alerts**](https://qyvea.co.ke/burglar-alarm-with-phone-app-and-gsm-kenya)

## Still experiencing the problem?

Qyvea can inspect and diagnose the system on site.

Chat with us — 30 min response

---
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Phone/WhatsApp: [+254 113 301 244](https://wa.me/254113301244) · Email: info@qyvea.co.ke · Shop: [qyvea.co.ke/products](https://qyvea.co.ke/products) · Facts: [qyvea.co.ke/qyvea-facts](https://qyvea.co.ke/qyvea-facts)
