--- title: "How to Back Up Your Laptop Files Before Repair or an SSD Upgrade | Qyvea" url: https://qyvea.co.ke/back-up-your-laptop-files-before-repair-kenya description: "How to back up laptop files in Kenya before a repair, SSD upgrade or reinstall: external drive, flash disk, cloud, what to copy and how to check the backup worked. Live prices, free Nairobi delivery over KES 5,000 and 7-day returns." updated: 2026-10-17 --- > Markdown copy of https://qyvea.co.ke/back-up-your-laptop-files-before-repair-kenya for AI assistants. Prices and stock change; check the live page. 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Copy your files to two places before any repair or upgrade, and check you can open them. The wrong laptop costs you hours every week for years. Read on: it takes a few minutes and could save you a lot more than that. **In this guide you will see:** - Back up before any repair or upgrade. - Use two places: a drive and the cloud. - Open a few files to check the backup. Quick answer Repairs and upgrades usually keep your files, but things go wrong. Copy documents, photos, desktop files, browser bookmarks and any business data to an external drive or a large flash drive, and to cloud storage if you can. Open a few files from the backup to confirm it worked. Note your software licences and passwords too. [Photo: Mikey Harris / Unsplash](https://unsplash.com/photos/kw0z6RyvC0s) Why buy it from Qyvea ## The machine you work on every day deserves more than a lucky guess. ### If you wait - Refurbished stock sold as new - No warranty when it fails - Specs that look right on paper and crawl in use ### What you get - Genuine stock with manufacturer warranty - Straight answers on what suits your use - 7-day returns and delivery to your door [Ask us to help you choose](https://wa.me/254113301244?text=Hi%20Qyvea%2C%20I%20read%20your%20guide%3A%20How%20Do%20I%20Back%20Up%20My%20Laptop%20Files%20Before%20a%20Repair%20or%20Upgrade%3F.%20Can%20you%20help%20me%20choose%20and%20quote%3F)Reply usually within 30 minutes. Delivery across Kenya, free in Nairobi over KES 5,000. Real products, live prices, in stock now ## Key takeaways - Back up before any repair or upgrade. - Use two places: a drive and the cloud. - Open a few files to check the backup. - Note licences and passwords. ## What to look for before you buy 1. **List what matters**: Documents, photos, desktop, downloads, business files. 2. **Copy to a drive**: Use an external drive or a large flash drive. 3. **Add a second copy**: Cloud storage or another drive. 4. **Check it**: Open a few files from the backup. 5. **Note licences**: Software keys and Wi-Fi and account passwords. 6. **Then upgrade or repair**: Proceed once you have a checked copy. ## Best prices in stock today Prices update live from the Qyvea store. Tap any product to see full specs, stock and delivery options, or [ask us on WhatsApp](https://wa.me/254113301244) for a recommendation. ## Why buy from Qyvea ### Why Kenyans buy from Qyvea - **Genuine branded products** sold with the manufacturer's warranty (typically 6–24 months, varies by product) - **7-day returns and exchanges**; damaged or wrong item? Report it within 48 hours for a free replacement or full refund - **Pay with M-Pesa, bank transfer or card**; refunds go back the same way - **Free delivery in Nairobi** on orders over KES 5,000, and delivery across Kenya - **Delivered to your door**, dispatched once payment is confirmed, rated 4.6/5 from 57 Google reviews ([bought from us? leave a review](https://g.page/r/CY2LNNqrlgV5EBM/review)) - **Talk to a person** on WhatsApp [0113 301 244](https://wa.me/254113301244), usually within 30 minutes Full details: [return & refund policy](https://qyvea.co.ke/return-policy). ## Frequently asked questions What size drive do I need? At least the amount of data you have; many people choose a drive larger than their laptop's storage. Can I clone my drive? Yes, cloning copies everything to a new SSD; a technician can do it for you. Is cloud backup safe? Use a reputable service with a strong password and two-step login. What if the laptop will not start? A technician can often read the drive from another machine. ## Why customers choose Qyvea **Genuine brands**: Manufacturer warranty on what we sell, so you are not gambling on the box. **One team, start to finish**: The people who advise you also install and support it. **Fast answers**: WhatsApp replies usually within 30 minutes, and delivery within 24 hours in Nairobi. **Easy to buy**: Pay by M-Pesa, bank transfer or card. Free delivery in Nairobi on orders over KES 5,000. **Risk taken off you**: 7-day returns and exchanges on products, and a workmanship warranty on installations. **Customers say so**: Rated 4.6/5 from 57 Google reviews. **Your next step takes one minute:** send us a photo of the place on WhatsApp and we will tell you what it needs. ## Related articles [Shopping Guides · Guide My Laptop Is Very Slow. Will an SSD or More RAM Help? An SSD is the biggest speed-up for an old laptop with a hard drive; extra RAM helps if you run many programs. 2 min read**READ FULL ARTICLE →**](https://qyvea.co.ke/slow-laptop-upgrade-ssd-and-ram-kenya)[Shopping Guides · Guide My Laptop Won't Turn On. What Should I Check First? Most dead laptops are a charger, battery or port problem. Work through the simple checks first. 2 min read**READ FULL ARTICLE →**](https://qyvea.co.ke/laptop-wont-turn-on-checklist-kenya)[Shopping Guides · Guide Which Flash Drive or Memory Card Should I Buy? Pick the size and speed for the job, and buy from a trusted seller to avoid fake capacity. 2 min read**READ FULL ARTICLE →**](https://qyvea.co.ke/sandisk-flash-drive-and-memory-card-which-to-buy-kenya) ### Related services [Qyvea Online Store](https://qyvea.co.ke/products) ### Related products [Browse the Qyvea shop](https://qyvea.co.ke/products) ### Related projects [Real Qyvea case studies](https://qyvea.co.ke/projects#case-studies) [← Previous**How Can I Track My Car, Motorbike or Delivery Rider?**](https://qyvea.co.ke/track-your-car-or-bike-kenya)[Next →**: How Do I Choose the Right POS System for My Business?**](https://qyvea.co.ke/how-to-choose-a-pos-system-kenya) ## Want help choosing? Send us your budget on WhatsApp and we'll suggest what's in stock, with delivery across Kenya. 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